Enrollment Coordinator

The Enrollment Coordinator provides administrative and operational oversight for the front-line service model within the Registrar’s Office. This position acts as the primary point of contact for complex customer service escalations, general registration transactions, and information distribution. The Enrollment Coordinator is responsible for abiding by FERPA and institutional academic policies while managing the hiring, training, and operational workflows of a robust student employee team. Hires, trains, coordinates, and supervises 10+ student employees. Oversees the appropriate student staffing needs of the Registrar’s Office which includes student staffing for front-end, transfer articulation, academic scheduling, and graduation. Directs and coordinates the comprehensive registration process which includes walk-in counter, telephone, email, and electronic queue system. This includes resolving complex registration barriers, overrides, and transaction disputes escalated by student staff. Coordinates registration and training for self-supported academic units and new Academic Advisors. Serves as the liaison between Career Services and Registrar’s Office to ensure proper input and data integrity of Internships. Manages purchasing and audit responsibilities for the Registrar’s Office by serving as the account manager. Creates and submits purchase requisitions and other documents in compliance with current University policies and procedures Assists with budget by providing detailed information regarding student work hours and purchasing tracking. Other duties as assigned. Minimum Qualifications Ability to work on multiple tasks, coordinate schedules, and meet deadlines. Excellent verbal, written, and interpersonal skills to communicate effectively with faculty, staff, students, and alumni. Strong conflict resolution skills Demonstrated experience with supervision/mentorship. Experience with Google Workspace or equivalent Preferred Qualifications 4 year Bachelor's Degree OR relevant experience Experience with Ellucian Banner or other SIS This position of contingent on funding. Due to recent changes in H1B visa fees, Southern Utah University is no longer able to sponsor international faculty and staff that require an H1B visa and are currently living outside of the United States. #J-18808-Ljbffr