Microsoft Dynamics 365 CRM Technical Platform Manager

To maintain strong team cohesion and operational continuity, candidates must currently be based in the Greater Chicago Area and commit to a hybrid schedule in a Northern Chicago Suburb (2-3 days/week on-site). All applicants must possess unrestricted work authorization in the United States. Microsoft Dynamics 365 CRM Technical Platform Manager | Lead & Innovate with an AI-First Mindset As the MS D365 Technical Platform Manager for our client, you won’t just manage a platform; you’ll own their customized Microsoft Dynamics 365 CRM environment end-to-end, build and mentor a high-performing engineering team, and leverage cutting-edge AI tools (like Claude) to accelerate delivery. If you are a deep D365 practitioner ready to bridge the gap between custom JScript/HTML web resources, Power Platform, and business strategy, this is your high-visibility leadership trajectory. At-a-Glance Snapshot Role: Technical Business Systems Manager (Dynamics 365 / Power Platform) Location: Remote / Hybrid-Friendly Tech Ecosystem: Dynamics 365 CE/Sales, Power Apps, Power Automate, Dataverse, JScript/HTML, Azure APIM, SQL, KingswaySoft, Business Central ERP Work Style: AI-First Culture (Using AI to prototype, document, and build foundations instantly) Growth: Executive trajectory to senior technical leadership as systems expand Why Join Our Client? Our client offers a unique, high-autonomy culture that blends financial stability with an agile, AI-first tech mindset. High Autonomy & Leadership: Manage a targeted team of 1-2 direct reports while staying hands-on with system architecture, customization, and integrations. AI-First Culture: Skip starting from scratch-leverage AI tools daily for rapid prototyping, logic creation, and requirements gathering. Significant Career Growth: Direct path to expand your scope, shape architectural standards, and step into executive technical leadership as back-office systems integrate with Business Central ERP. Your Impact (The "Power" Bullets) In this hands-on technical leadership role, you will: Own Enterprise CRM Architecture: Administer, configure, and extend Microsoft Dynamics 365 Sales to streamline the origination-to-booking lifecycle. Build Custom UI & Logic: Develop custom HTML web resources, JScript form logic, and canvas/model-driven Power Apps to deliver custom-tailored user experiences. Master Complex Integrations: Architect data flows between D365, Dataverse, Business Central ERP, and external APIs using KingswaySoft, FetchXML, SQL, and Azure APIM. Champion AI-First Delivery: Utilize AI tools to rapidly draft process documentation, generate MVP configuration logic, and build seamless handoff packages for development partners. Empower & Scale Teams: Mentor 1-2 CRM analysts/administrators, establishing elite standards for configuration, deployment, documentation, and release management. What You Bring We are seeking a versatile technical leader who combines deep D365 development skills with a forward-thinking, collaborative approach. D365 & Power Platform Mastery: 3+ years of deep hands-on expertise with Dynamics 365 CE/Sales, Dataverse, Power Automate, Power Apps, and Power Pages. Custom UI & Development: Proven skill in building custom HTML web resources, JScript-driven form logic, and XrmToolBox administration. Integration & Querying: Working knowledge of APIs/APIM, FetchXML, SQL, and ETL tools (e.g., KingswaySoft). AI Tool Comfort: Enthusiastic about adopting an AI-first workflow (Claude/ChatGPT) to accelerate requirements, prototyping, and solution design. Leadership Mindset: Experience managing or mentoring technical staff, with the ability to translate business friction into streamlined technical solutions. Bonus Points: Background in equipment leasing, financial services, or exposure to platforms like Odessa, Solifi, LeasePlus, or Business Central. #J-18808-Ljbffr The Judge Group