Service Technician

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business! We’re looking for a skilled Diesel Technician with a strong background in heavy equipment . In this role, you’ll provide professional, safe, and efficient support for our branch, handling everything from routine maintenance to complex diesel engine repairs. Qualifications Prior experience in heavy construction equipment or agriculture equipment is preferred Strong independent work ethic but also able to work collaboratively with a team Excellent customer service skills; a builder of relationships Clear and concise communications A strong sense of urgency, focusing on time Responsibilities Provide technical service to equipment Read job orders Observe and listen to equipment in operation to resolve malfunction issues and execute work procedures effectively Follow checklists to ensure all critical parts are examined Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed Test-drive vehicles to ensure that they run smoothly Tag all warranty parts and return them to the warranty clerk Attend training classes and keep tabs on factory technical bulletins Develop and maintain positive relationships with customers to increase overall customer happiness Properly complete the service and/or repairs assigned by the supervisor Complete all work according to the applicable safety requirements and published procedures Participate in, and utilize to the best of one’s abilities, technical training as assigned by management Maintain your designated workspace in an organized and clean manner Ensure guest vehicles are returned as clean as they were before being serviced Show the utmost courtesy to all guests, visitors, and dealership personnel Make every effort to achieve the production objectives set by management Adhere to the manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications Any other duties as outlined by the Service Supervisor and, or management Uniforms provided. Discounts on products and services. Continued education, manufacturer hands-on and web-based training. Company Benefits Health Savings Account (Employer + Employee Contributions) Accident & Disease Insurance Competitive Paid time off Policy Short/Long Term Disability Annual Reviews Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day. This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you. Pay Transparency

$20 - $30 USD

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Monroe Tractor’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. #J-18808-Ljbffr Monroe Tractor