Human Resource Generalist

St. Joseph, MI The Role The Human Resources Generalist will support the full employee lifecycle and day‑to‑day HR operations, partnering closely with employees, leaders, and the HR team to ensure programs, policies, and systems operate smoothly. This role balances hands‑on administration with process improvement and employee education, leveraging UKG Pro to enhance efficiency and the employee experience. The position reports to the Senior Human Resources Business Partner. Key Responsibilities Maintain accurate employee records from hire through termination within UKG Pro, ensuring data integrity and compliance. Provide timely reporting, employment letters, and responses to information requests. Support employee surveys, analytics, and reporting initiatives. Partner with HR leadership on employee changes, performance processes, employee inquiries, and exit activities. Assist with policy implementation, education, and updates based on employment law changes. Lead employee engagement activities and programs that continuously improve the employee experience and support organizational culture goals. Follow established SOPs while contributing to process improvements and special projects that elevate the employee’s experience. Complete special projects as assigned. Benefits, Wellness And Rewards Administer medical, life, disability, and wellness programs, including enrollments, billing, terminations, and compliance with plan provisions. Support and educate employees on retirement and savings programs, including 401(k) plans. Deliver new hire orientation and ongoing benefits education using UKG Pro and other communication tools. Develop and maintain clear employee communications, educational materials, and process documentation. Manage employee programs, perks, subsidies, recognition, and service awards with a focus on continuous enhancement. Support compensation reporting, documentation, and analysis as needed. Essential Qualifications and Experience Strong commitment to employee education, clear communication, and delivering timely, high‑quality HR support. Excellent written and verbal communication skills with a customer‑focused mindset. Analytical and detail‑oriented, with the ability to interpret HR data, reports, trends, and cost drivers. Highly organized with strong time‑management skills; able to prioritize effectively in a fast‑paced environment. Sound judgment, strong problem‑solving abilities, and confidence making informed decisions. Adaptable, quick learner who collaborates well in cross‑functional and evolving environments. Proven professionalism, discretion, and ability to handle sensitive and confidential information. Proficient in Microsoft Office and Teams; advanced Excel skills preferred. Comfortable working independently amid frequent interruptions and competing priorities. Experience navigating benefits platforms and carrier websites to support employee changes. Results‑driven, flexible, and motivated to contribute to a high‑performance, people‑centered culture. Bachelor’s degree in human resources, Business, or related field; equivalent experience considered. Prior HR experience with exposure to total rewards, benefits administration, or employee experience initiatives. Experience with HRIS systems and a strong interest in leveraging technology to improve processes and efficiency. Desirable Prior HR experience with exposure to total rewards, benefits administration, or employee experience initiatives. Experience with HRIS systems and a strong interest in leveraging technology to improve processes and efficiency. Physical Demands While performing the duties of this position, the employee is regularly required to stand, walk, sit, use hands to feel objects, reach with hands and arms, stoop, kneel, talk, and hear. Occasionally lifts or moves up to 25 pounds. Perks of Being Part of the Team Comprehensive Medical, Dental, and Vision insurance plans. 401(k), including company match. Company‑paid life insurance with optional supplemental coverage for you and your spouse/children. Company‑paid short and long‑term disability. Employee Assistance Program. Paid‑time off and company‑paid holidays. Profit Sharing. What does CONVERGIX value? Integrity - Respect, Transparency, Commitment. Excellence - Continuous Improvement, Innovation, Collaboration, Communication. Passion - Momentum, Sense of Urgency, Growth, Success, Velocity. We thank all candidates for their interest, however only those considered for an interview will be contacted. CONVERGIX Automation Solutions has an accommodation program in place that provides reasonable accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources. Convergix is an equal opportunity employer. All qualified applicants will be considered without regard to any protected characteristic under applicable law. #J-18808-Ljbffr