Credit Specialist

Job Description

Job Description

We are seeking a detail-oriented and professional Credit Specialist to join our team on a temporary basis. The ideal candidate will be responsible for managing business-to-business (B2B) accounts receivable, maintaining positive client relationships, and ensuring timely collection of outstanding balances. This role requires strong communication, problem-solving, and negotiation skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

• Contact commercial customers regarding past-due invoices via phone, email, and written correspondence.
• Monitor and manage accounts receivable aging reports.
• Research and resolve billing discrepancies, payment issues, and customer disputes.
• Negotiate payment arrangements while maintaining positive customer relationships.
• Document collection activities and maintain accurate account records.
• Collaborate with sales, customer service, and accounting teams to resolve account concerns.
• Process customer payments and update account information as needed.
• Follow company policies and procedures regarding collections and credit management.
• Prepare reports on collection efforts, account status, and recovery metrics.
• Escalate delinquent accounts when necessary and recommend appropriate next steps.

Qualifications

• Minimum of 2 years of commercial collections, accounts receivable, credit, or related experience.
• Strong understanding of accounts receivable and collection practices.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite, particularly Excel and Outlook.