M&A Business Analyst

Hello All,


Greetings from Rootshell Inc.


Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking M&A Business Analyst for one of our client, Please share your resume with current location & full contact info


Role: M&A Business Analyst


Location:Santa Clara, CA - Onsite


Duration: Long Term


Job description


Lead current-state discovery and process mapping across Professional Services and Customer Success platforms, including Clarizen, Gainsight, and Salesforce.

• Define the future-state operating model with standardized end-to-end workflows across Sales, PS, and CS to support post-merger service delivery.
• Elicit, analyze, and document functional and non-functional requirements for system configuration, integration, and reporting.
• Design bi-directional system integrations and data flows between Salesforce, Clarizen, and Gainsight.
• Develop comprehensive data migration strategies, including data mapping, transformation logic, and validation plans.
• Perform data quality assessments and define cleansing requirements to ensure data integrity pre- and post-migration.
• Translate business processes into detailed user stories, epics, and acceptance criteria for Agile delivery teams.
• Lead UAT planning, execution, defect management, and business sign-off for integrated systems and migrated data.
• Proactively manage integration risks, dependencies, and issue resolution as the primary liaison between business and IT teams.
• Support change enablement through training materials, SOP updates, and stakeholder communication for the integrated platforms.