Business Operations Lead, Amazon Air Cargo

Would you like to be part of a team focused on helping increase the adoption of Amazon Air Cargo across the United States? Amazon Air is looking for a Business Operations Lead to help drive the growth of Air Cargo customers. Do you have the business savvy, organization skills, and ability to collaborate across multiple business owners to help establish Amazon Air as the premier air cargo provider? If so, come join us! As the Business Operations Lead on our Sales Operations team, you will have the exciting opportunity to be part of a growing team whose goal is to make it seamless for customers to do business with Amazon Air Cargo. The Business Operations Lead will 1/ lead process improvement programs in a) invoicing and payments, b) revenue forecasting and planning, and c) cost optimization and 2/ drive the business forward via Weekly Business Review (WBR) and goal setting. You should be a self-starter, comfortable working directly with customers, possess exceptional organizational skills, capable of creating simple, scalable solutions to difficult problems, and thrive in a fast paced and dynamic environment.Key job responsibilities- Own Amazon Air Cargo's invoicing function- Integrate invoicing into the customer onboarding process- Minimize Amazon Air Cargo's invoice debt- Organize stakeholders and programs to address customer disputes - Build and improve revenue forecasting and reporting mechanisms- Build and improve weekly business review (WBR) mechanisms- Build and improve annual/monthly goal-setting mechanismsBasic qualifications- 5+ years of Microsoft Excel experience- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalentPreferred qualification - 5+ years of finance, business management and sales operations experience- Experience working within a high-growth, technology companyAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .USA, KY, Erlanger - 88,100.00 - 154,100.00 USD annuallyUSA, TN, Nashville - 79,300.00 - 138,700.00 USD annuallyUSA, WA, Bellevue - 88,100.00 - 154,100.00 USD annually