American Girl Franklin Location Retail Associate -Part Time

American Girl Franklin Location Retail Associate – Part Time Location: Franklin, Tennessee. Pay Range: USD $15 - $17.25 hourly. Base pay is determined by location, skills, and experience. Position Overview The Retail Associate is part of the retail team, providing prompt, efficient and exceptional sales assistance within a customer‑oriented environment. Responsibilities Approach, acknowledge and assist customers promptly; handle multiple customers effectively. Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, directing customers to merchandise, suggestive upselling, and awareness of product availability. Share information on store events, promotions and activities with customers. Promptly and accurately process all point‑of‑sale transactions. Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges. Communicate merchandise and service needs to management on a timely basis. Provide assistance to accomplish team and company goals. Qualifications High school degree or equivalent, preferred. Sales experience in the specialty retail or service industry, preferred. Must possess basic computer skills; some experience using a POS System, preferable. Experience working with children, preferred. Must be willing to work a flexible retail schedule, including days, nights and weekends. Equal Opportunity Employer Mattel is an Affinative Action/Equal Opportunity Employer. F/M/Disability/Vet. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. #J-18808-Ljbffr Mattel, Inc.and Subsidiaries