Scheduling Specialist

Full-Time Scheduling Specialist

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

We prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you'll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

We're seeking Full-Time Scheduling Specialist to join our Housing Team. The BHS Scheduling Specialist is a full-time role (Thursday-Monday) that provides scheduling services based on the changes made within the scheduling system. This role must instantaneously communicate all changes related to scheduling to their direct supervisor and manager of the corresponding location. This role requires on-call hours, Friday through Sunday from 5:01pm-7:59am for call-outs. This role works collaboratively with the Scheduling Supervisor of Housing, coworkers, and temp agency personnel to ensure daily scheduling meets the immediate needs of the program. Key Responsibilities

• Notifying scheduling supervisor, and manager of corresponding location, of any scheduling change due to cancellations instantaneously
• Ability to cultivate relationships with staff by building rapport through positive communication, emulating compassion to staff's needs, and displaying professionalism through treating others with dignity and respect.
• Responsible for ensuring shift coverage and may need to provide direct coverage at assigned site until additional staff are secured and able to relieve them.
• Ability to work proficiently with staff schedules, Temp Agencies, and people first Training calendars, and monthly leadership meetings
• Ensures that all schedules are reviewed, obtained, verified when necessary, and managed according to departmental specifications;
• Ability to assess behavioral situations between staff and members and utilizes crisis management to guide staff as applicable

Qualifications

• Must be at least 21 years old. Requires any combination of training, education, and experience listed below:
• A master's degree or bachelor's degree in a field related to behavioral health
• A bachelor's degree and at least one year of full-time behavioral health work experience
• Associate degree and at least two years of full-time behavioral health work experience
• High school diploma or equivalency diploma and four years of full-time behavioral health work experience
• At least two years of demonstrated responsible administrative experience

Copa Health, is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE. Sign on and retention incentives are subject to change.