Supervisor, Bereavement Services

Role The Bereavement Services Supervisor (BVSS) provides programmatic oversight for the affiliate’s Bereavement Programs and offers clinical counseling expertise and programmatic consultation to Bereavement Counselors, members of the Interdisciplinary Group (IDG) and the community, including the adult bereavement program and the program for grieving children. Qualifications Master’s degree in Social Work (CSWE accredited), Counseling, or related field Florida LCSW, LMHC or LMFT Minimum of four (4) years of related experience Minimum of up to one (1) year of supervisory/lead experience Experience related to the concepts and practices of death and dying with children and adults Experience in children, family, and group modalities and intervention Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system Able to remain calm and professional and trouble shoot and manage children/family crisis situations Ability to effectively communicate in English (written and verbal) Intermittent Driver – Valid driver’s license and automobile insurance per Company policy. Ability to travel off-site to meet business needs Ability to work evenings and weekends Competencies Satisfactorily completes competency requirements for this position. Responsibility Of All Employees Represent the Company professionally at all times through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Company policies, procedures and standard practices. Observe the Company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. Use resources in a fiscally responsible manner. Promote the Company through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support Company research and educational activities. Share expertise with co-workers both formally and informally. Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Leadership Success Factors Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience. Initiative. Originate action to achieve goals. Management Identification. Identify with and accept the problems and responsibilities of management. Judgment. Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources. Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitor results. Leadership. Use appropriate interpersonal styles and methods in guiding others. Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse. Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance. Job Responsibilities Collaborate with the Social and Volunteer Services Manager for provision and operation of the adult and children’s bereavement programs. Develop and maintain the Bereavement database, records and files, ensuring timeliness, completeness, accuracy, and legibility. Maintain focus on programmatic oversight, development, support, and supervision of volunteer staff for Bereavement Department and Children’s Grief Center. Assist the Social and Volunteer Services Manager in maintaining and enhancing bereavement programs, including groups, camps, and other special events and programs within the department. Assess bereavement care needs of survivors (adults, children, families) in accordance with operational guidelines within the department. Provide clinical oversight for support group meetings, including supervisory, debriefing, and educational sessions for Grief Center volunteers; act as backup to Bereavement Specialists. Provide follow-up with clients and refer to community agencies for additional assistance. Provide appropriate bereavement training, case management, consultation, education and supervision for staff, students, and volunteers assigned to the department. Perform other duties as assigned. Compensation Pay Range $72,595.84 - $108,893.76 #J-18808-Ljbffr