Retail Stylist

We're looking for dynamic Retail Stylists to contribute to the success of our new West Bend location. As a stylist, you'll be an integral part of our team, providing personalized styling assistance to customers and ensuring a positive and engaging shopping environment. This role requires excellent communication skills, a passion for the retail industry, and a drive to achieve results.Your responsibilities will include but are not limited to - Sales:Interact with customers and drive sales by delivering outstanding and knowledgeable customer service. Take collective ownership of sales results, focusing on KPIs such as Average Order Value, Conversion %, and sales goals within a non-competitive and team-oriented work environment.Connect with our customers while genuinely listening to their needs to help guide them to the best items for their needs and desires. Support a pleasant and customized customer service experience that focuses on building relationships through the connection and relation of the Mod + Jo Brand Values. Assist in efficiently checking out customers accurately and promptly. Help make informed suggestions that affect the service and productivity of the selling floor.Customer Experience:Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mod + Jo story.Stay informed and knowledgeable of all Mod + Jo products, event activations, and the latest launches.Execute tasks and assist in keeping the store clean and organized.Ensure all customers are presented with their products and thanked as the final step of the customer journey.Visual Merchandising:Support with the day-to-day maintenance of visual displays and product.Report any damaged display product or tools to the Visual Lead.Provide feedback to Visual Lead relating to gaps and opportunities.OperationsWork with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) - communicate with HQ where appropriate.Minimize and mitigate shrinkage by using loss-prevention techniques. Support monthly inventory counts, including preparation, execution, and verification.What we're looking for in our newest team members:A positive and sunny dispositionDesire to work within a strong team-centric environmentExperience with clienteling, building and maintaining strong relationships with customers.Innovative thinker with a passion for styling and catering to customers on a personal level.Pays attention to customer feedback, trends and shares insights with managementGreat attention to detail and highly organized. Strong sense of initiative, self-motivated and goal-oriented.Ability to work well under pressure and deadlines with excellent problem-solving skills.Requirements:1+ year experience in related industry preferredAbility to multi-task and meet deadlinesStrong teamwork skillsStrong communication skillsCreativity and enthusiasm for the industry and brandStrong organization skillsStrong customer service skills when interfacing with clientsMod + Jo Employee BenefitsCompetitive PayRoom for growth within our expanding teamGenerous employee discounts + perksFriendly and inclusive work environmentCompany-wide meals and entertainment