Biomedical Equipment Support Specialist

Summary

This position is for a Biomedical Equipment Support Specialist (BESS) within a Healthcare Technology Management (HTM) department located at Milwaukee VA Medical Center. The position works in support of the medical equipment management program which troubleshoots and performs planned maintenance on medical devices and clinical systems.

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Duties

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• Provides technical support for a wide variety of highly sophisticated and complex biomedical equipment and instrumentation systems including advanced analog, digital, microprocessor, computer-based electronics with many interrelated subassemblies, data network attached devices, and system servers; troubleshoots, diagnoses. and remedies user issues, equipment failure, and network interface problems.
• Performs preventive maintenance on equipment following manufacturers recommendations; ensures warranties and service contracts are honored.
• Maintains equipment history and recommends replacement when the equipment is too costly to maintain/repair or no longer supported by the vendor.
• Analyzes equipment problems determining whether the problem is caused by user error, equipment failure, or connectivity, compatibility, or communications issues.
• Coordinates installation, verifies that the equipment meets contract specifications, and performs initial test of operability.
• Provides technical advice and assistance to clinical staff on equipment potential, modification, and tailoring to specific clinical needs; provides training and assistance in operating equipment properly and identifying problems caused by user error.

Work Schedule : Monday-Friday, 8am - 4:30pm

Telework : Not available.

Virtual: This is not a virtual position.

Functional Statement # : 06312F, 06311F, 06310F, 06309F

Relocation/Recruitment Incentives : Not authorized

Permanent Change of Station (PCS): Not authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements :

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Education Requirements

• Associates or higher degree in the biomedical technology or biomedical engineering field; OR
• Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR
• Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR
• Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR
• Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR
• Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience; OR
• Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations :

Biomedical Equipment Support Specialist, GS-05

Experience or Education. None beyond the basic requirements.

Biomedical Equipment Support Specialist, GS-07

Experience. One year of creditable experience equivalent to the next lower grade.

Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs:

• Knowledge of physics, anatomy, and physiology.
• Knowledge of electronics such as analog, digital, and microprocessor theory.
• Knowledge of the use of standard level test equipment such as multi- meters, electrical safety analyzers, patient simulators, storage oscilloscopes, manometers, and tachometers.
• Knowledge of basic networking concepts, such as computer and server hardware and software functionality, information technologies and computer virus protection software, available software patches and upgrades, and information security tools (for example, Microsoft Office, Windows operating systems, and McAfee).
• Skill in documenting all services provided in support of medical equipment and clinical systems in a computerized maintenance management system. (f) Ability to learn equipment operating and maintenance procedures.

Biomedical Equipment Support Specialist, GS-09

Experience. One year of creditable experience equivalent to the next lower grade.

Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs:

• Knowledge of basic networking concepts including Access Control List (ACL), Transmission Control Protocol/Internet Protocol (TCP/IP), and Virtual Local Area Networks (VLAN).
• Knowledge of computer and server hardware and software functionality including virus protection, operating system patches and upgrades, and information security tools.
• Ability to interpret a variety of technical data such as schematic drawings, wiring diagrams, table charts, mathematical expressions, and formulas.
• Ability to use standard level test equipment including multi-meters, electrical safety analyzers, patient simulators, storage oscilloscopes, manometers, and tachometers.
• Ability to perform equipment maintenance and operating procedures.

Biomedical Equipment Support Specialist, GS-11

Experience. One year of creditable experience equivalent to the next lower grade.

Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs:

• Knowledge of standards including National Fire Protection Association (NFPA), Food and Drug Administration (FDA), the Joint Commission (TJC), and the Association for the Advancement of Medical Instrumentation (AAMI) for safe operation of medical equipment and clinical systems.
• Skill in using test and calibration equipment including digital multi- meters, electrical safety analyzers, defibrillator analyzers, patient simulators, manometers, tachometers, and Local Area Network (LAN) analyzers.
• Skill in interpreting a variety of technical data including schematic drawings and wiring diagrams.
• Skill in applying networking principles, such as Access Control List (ACL), Transmission Control Protocol/Internet Protocol (TCP/IP), and Virtual Local Area Networks (VLAN).
• Ability to perform advanced testing to troubleshoot medical equipment and clinical system interfaces.
• Ability to maintain medical computers and software.
• Ability to manage projects involving medical equipment and clinical systems.

Reference: For more information on this qualification standard, please visit

Preferred Experience:

Reference: For more information on this qualification standard, please visit

The full performance level of this vacancy is GS-11.

Physical Requirements: Employee will continually handle objects weighing up to 20 lbs. and occasionally objects up to 50 lbs. Occasionally work will be performed in cramped and awkward positions. The work also requires frequent periods of standing and walking. Position requires operating a motor vehicle to service equipment at locations off campus, including transport of objects. The position constantly operates a computer, tools, and diagnostic test equipment to perform assigned duties. Technical, academic, and mental demands are considerable. The work performed is of a precise nature requiring prolonged concentration. The incumbent will often work under conditions of stress caused by the nature of the medical mission which involves the well-being of the patients and the necessity to meet deadlines.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.