Concessions Attendant | Part-Time | Benchmark International Arena

Concessions Attendant | Part-Time | Benchmark International Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

We are seeking enthusiastic and customer-focused Concessions Attendants to join our team and help deliver an exceptional fan experience at Benchmark International Arena. In this role, you will be the face of our concession operations, responsible for providing fast, friendly, and accurate service to guests. Your ability to create a welcoming atmosphere, maintain cleanliness and efficiency, and handle food and beverage transactions with a positive attitude will contribute directly to memorable event experiences for our fans. The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and takes pride in creating a fun and engaging atmosphere for every guest. The Concessions Attendant will operate the POS system/cash register and collect money for purchased food and beverage items. The Concessions Attendant must maintain excellent attendance and be available to work on events as scheduled per business need.

This role will pay an hourly rate of $14.50 - $15.00 and is tip eligible.

Benefits for Part-Time Roles: 401(k) Savings Plan and 401(K) Matching.

This position will remain open until December 31, 2026.

From 2011 to 2013, Benchmark International Arena had more than $62 million in improvements that have clearly revolutionized the industry and made it the premier entertainment venue in the state of Florida. With a wide array of venues spread throughout the United States, it can be difficult to find one that distinguishes itself from the others. That is not the case with the renovated Benchmark International Arena, Florida's premier entertainment venue and home of the three-time Stanley Cup champion Tampa Bay Lightning. Boasting unique features like lightning-throwing Tesla coils, the 11,000-square-foot Budweiser Biergarten with incredible views of the city and a massive five-manual, 105-rank digital pipe organ, Benchmark International Arena consistently ranks among the very best venues in the United States. The best part? This is only the beginning.

Responsibilities

• Greeting guests and taking orders for food and beverage products.
• Preparing simple foods and beverages utilizing the company recipes and portion standards. Maintain the highest quality standards and portion consistency.
• Accepting payment from guests and making change as necessary.
• Keeping the work area and surroundings clean using sanitation standards.
• Memorizing the product menu available at each concession location.
• Assist in cleaning up and breaking down the concession area at the end of the event.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Other duties as necessary, as directed by the assigned location Leads and Managers.

Qualifications

• High school diploma or equivalent preferred.
• Three or more months' experience in the food service industry preferred.
• Possess a valid food handling certificate and alcohol service permit if required by state and federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, and percentages) as they relate to POS credit transactions and product inventory.
• Must be able to operate POS.
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.
• Able to stand and walk for extended periods during events.
• Able to reach with hands and arms, sit, walk, stoop, kneel, and crouch.
• The employee is frequently required to lift heavy objects.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.