Senior Business Analyst

Senior Business Analyst

The vision of Colorado Access is to have healthy communities transformed by the care that people want at a cost we can all afford. Our mission is to partner with communities and empower people through access to quality, affordable care.

We are a Colorado-based company, working to improve the health of our state. We care for individuals, families, and children who receive health care under Child Health Plan Plus (CHP+) and Health First Colorado (Colorado's Medicaid Program). Our focus is driving improvements in quality, member experience, outcomes, and cost. We are a mission-driven organization whose foundation is built by our vision, supported by our values and pillared by diversity, equity and inclusion.

Find work/life balance: We offer PTO, floating holidays, nine company paid holidays, a hybrid work environment, an Employee Assistance Program and a 401K.

Be a part of something bigger and make an impact: We serve the underserved and most vulnerable populations in our community through access to quality and affordable health care. No matter what you do for Colorado Access, you are impacting our community and making a difference.

Sharpen your skills, learn, and grow: We support your continued development through tuition reimbursement, leadership training, promotion opportunities, performance evaluations, employee recognition, and a language pay stipend.

What you will do:

We are looking for a Senior Business Analyst who can help shape our vision and support our mission. Here is what the position will look like.

• Leads corporate projects by defining business requirements and aligning business and application system solutions with organizational strategy
• Facilitates complex stakeholder discussions, interviews, and workshops to uncover business needs, challenge assumptions, and drive consensus on solutions.
• Serves as a subject matter expert (SME) within assigned business domains and applications, maintaining deep knowledge of business processes, systems, regulatory requirements, and industry trends.
• Provides consultative guidance to business and IT leadership on solution options, impacts, and risks.
• Owns the accurate creation, validation, and delivery of Business Requirements Documentation and Functional & Non-Functional Requirements. Ensures documentation quality, completeness, traceability, and alignment with enterprise standards and compliance expectations.
• Leads solution design collaboration by partnering with technical teams, architects, and business stakeholders to evaluate alternatives, define system behavior, and ensure solutions meet both business and technical requirements.
• Facilitates and leads User Acceptance Testing (UAT) strategy and execution, including test planning, stakeholder coordination, defect resolution, and final business signoff. Ensures delivered solutions meet intended outcomes and quality standards.
• Performs project leadership responsibilities, including scope definition, prioritization, timeline coordination, and risk identification. May manage projects or major workstreams across all phases of the project lifecycle, ensuring delivery aligns with business objectives.
• Provides advanced application and process support, leading root cause analysis for complex issues and driving resolution through collaboration with technical teams, vendors, and business stakeholders.
• Leads system implementation efforts, including business requirement validation, gap analysis, cost-benefit evaluation, solution recommendation (build vs. buy), testing coordination, end-user training support, and development of documentation and knowledge transfer materials.
• Establishes and enforces documentation standards, governance practices, and quality expectations. Reviews and provides feedback on deliverables produced by other analysts to ensure consistency and excellence.
• Acts as a mentor and leader within the Business Analyst community, providing guidance, coaching, and knowledge sharing to IT Business Analysts. Supports onboarding, skill development, and adoption of best practices across the team.
• Builds strong cross-functional relationships and serves as a trusted advisor to business and IT partners. Communicating complex concepts clearly, influences decision-making, and helps stakeholders understand impacts, trade-offs, and recommendations.
• Drives continuous improvement and innovation by identifying opportunities to streamline processes, enhance systems, and improve delivery practices. Champions system development methodologies (SDLC/Agile), quality initiatives, and organizational transformation efforts.

What you will bring:

Education: Bachelor's degree. Equivalent combination of experience and/or education may substitute with a preference for seven years progressive relevant work experience.

Experience: Seven years' of progressive experience including advanced analytical and project leadership experience (i.e. Business Analysis, Application Systems Development, Management Engineering, Health or Life Insurance); which includes three years in an analytical role. Three years' Health care management or insurance industry experience preferred.

Knowledge, Skills, and Abilities: Demonstrated analytical, problem-solving and research skills required to identify and define requirements, evaluate and select appropriate solutions to business problems or opportunities. Ability to discern patterns and correlate unrelated information, conceptualize, and translate ideas from abstract to concrete. Ability to work at a general, global level, at a detail, specific and build up or down between levels. Demonstrated ability to lead cross-functional initiatives. Demonstrates support for the company's mission, vision and values. Position requires excellent written, verbal, interpersonal skills to interact effectively with multiple levels of staff, vendors and external constituents. Proven ability to facilitate discussions, lead meetings; conduct formal and informal presentations and training sessions. Ability to work in a team environment, take direction, follow through, compromise, support consensus decisions. Strong organizational and time management skills to multitask effectively and adapt to changing priorities and responsibilities. May be required to manage multiple priorities and projects with tight deadlines. Must be proficient in MS-Office applications (Excel, Access, Word, Power Point), graphics and project management application. Must have formal system development methodology skills based on engineering principles, CASE tools (i.e. Visio), structured or formal analysis and design (modeling) techniques, joint session facilitation. Documentation planning and production, standards and procedures development, training and project management skills also required.

Licenses/Certifications: A valid driver's license and proof of current auto insurance will be required for any position requiring driving.

Together we will be: an innovative and collaborative team who supports each other, the employees and vision of the company to reach our goals individually, together and as an organization.

Pay, Perks and Benefits at Colorado Access:

The compensation for this position is $106,300.00 - $127,100.00 annually. Colorado Access has provided a compensation range that represents its good faith estimate of what Colorado Access may pay for the position at the time of posting. Colorado Access may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate's sex or any other protected status.

In addition to being part of a mission driven organization serving our community, as an eligible Colorado Access employee, you'll receive a generous benefits package, that includes:

• Medical, dental, vision insurance that starts the first day of the month following start date.
• Supplemental insurance such as critical illness and accidental injury.
• Health care and dependent care flexible spending account options.
• Employer-paid basic life insurance and AD&D (employee, spouse and dependent).
• Short-term and long-term disability coverage.
• Voluntary life insurance (employee, spouse, dependent).
• Paid time off
• Retirement plan
• Tuition reimbursement (based on eligibility).
• Annual bonus program (based on eligibility, requirements and performance).

Where you will work:

This position will be a hybrid model work environment, a blend of 'In-Office' and 'Remote.'

We are not able to support out of state employees at this time as we continue to serve our members and community in the metro Denver area and across the beautiful state of Colorado.

Colorado Access is committed to providing equal opportunities to all people regardless of race, color, national origin, age, sex, genetic information, religion, pregnancy, disability, sexual orientation, veteran status or any other status protected by applicable law. We strive to maintain a work environment that is free from unlawful harassment and discrimination.