Housekeeping Inspector

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Inspect Guest Rooms
2. Conduct detailed inspections of guest rooms, suites, and assigned areas to ensure they meet established cleanliness, presentation, and quality standards.
3. Verify Room Readiness
4. Inspect rooms for cleanliness, proper setup, functioning amenities, and readiness for guest occupancy before releasing rooms to Front Desk.
5. Identify and Report Deficiencies
6. Identify cleaning, maintenance, damage, or safety concerns and communicate issues to the appropriate department for resolution.
7. Maintain Quality Standards
8. Ensure housekeeping employees consistently follow department standards, cleaning procedures, checklists, and established service expectations.
9. Provide Feedback and Coaching
10. Communicate inspection results with housekeeping team members and provide coaching or direction when standards are not met.
11. Coordinate Room Priorities
12. Work closely with Housekeeping Supervisors, Front Desk, and other departments to prioritize rooms based on occupancy, arrivals, departures, VIPs, and operational needs.
13. Conduct Public Area Inspections
14. Inspect assigned public areas, hallways, elevators, employee areas, and other designated spaces to ensure they are clean, safe, and properly maintained.
15. Monitor Safety and Sanitation
16. Identify potential safety hazards, sanitation concerns, or policy violations and ensure they are promptly addressed and documented.
17. Document Inspection Results
18. Accurately record inspection findings, room status, deficiencies, and follow-up actions using the property's designated systems or documentation processes.
19. Support Guest Experience
20. Maintain a strong focus on guest satisfaction by ensuring rooms and public areas meet the property's standards for cleanliness, comfort, appearance, and overall presentation.
21. Performs other duties, including special projects, as needed and directed.

Qualification Requirements:

Demonstrated knowledge of hotel operations, rules and regulations. Demonstrated experience performing within specific deadlines or under pressure.

EDUCATION AND/OR EXPERIENCE:

One (1) or more years of recent and related successful experience in hotel housekeeping experience.

BENEFITS AND COMPENSATION:

$19.00- 23.00 hour based on experience Full Time and Part Time available.

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.