Operations Support Analyst

Job Description

Job Description

Description:

Makwa Global is a tribally owned, SBA-certified federal contractor. We provide innovative solutions and operational support to U.S. Government agencies worldwide. Our success is built on integrity, collaboration, strategic thinking, and exceptional attention to detail. We are committed to investing in our employees and creating opportunities for professional growth within the government contracting (GovCon) industry.

We are currently seeking a highly organized, detail-oriented Operations Support Analyst to join our growing team. This position is ideal for someone who enjoys working with numbers, thrives in a fast-paced environment, takes pride in accuracy, and is eager to learn the unique aspects of Government Contract (GovCon) billing and accounting.

Position Summary

The Operations Support Analyst supports the company's accounting and operations functions by preparing invoices, maintaining accurate financial records, assisting with accounts receivable activities, and ensuring billing documentation is complete and accurate. This individual will work closely with internal teams to support government contracts while learning federal invoicing and billing requirements.

Essential Duties & Responsibilities:

• Prepare, review, post, verify, and record customer payments and accounts receivable transactions.
• Create accurate customer invoices in accordance with company policies and government contract requirements.
• Assist with Government Contract (GovCon) billing and invoicing processes while learning applicable regulations and customer-specific requirements.
• Generate and reconcile monthly billing statements using financial and accounting systems.
• Maintain and update customer records, including contact information and billing details.
• Organize, file, retrieve, and maintain financial documentation and supporting records.
• Communicate billing updates and changes with internal departments to ensure timely processing.
• Assist with month-end billing activities and other accounting support functions.
• Identify discrepancies and resolve issues in a timely and professional manner.
• Perform other duties as assigned in support of Accounting and Operations.

• Excellent verbal and written communication skills.
• Strong organizational, analytical, and problem-solving abilities.
• Exceptional attention to detail with a commitment to producing accurate, high-quality work.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Self-motivated with the ability to work independently and collaboratively within a team.
• Strong customer service skills and professional demeanor.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Experience with accounting or ERP software preferred.
• Experience with Government Contract (GovCon) invoicing or federal billing is preferred .

The ideal candidate is someone who:

• Is highly detail-oriented and enjoys working with numbers and financial data.
• Takes ownership of their work and consistently produces accurate results.
• Is eager to learn Government Contract (GovCon) billing and federal accounting processes.
• Has a positive attitude and enjoys learning new systems and processes.
• Demonstrates initiative, curiosity, and a strong work ethic.
• Works well in a collaborative team environment while managing individual responsibilities.