Stylist (Retail) (Part-time)

Role A Stylist at Mejuri is more than a salesperson—it’s a pivotal role in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. As a trusted advisor to every customer, the Retail Stylist bridges the gap between beautiful jewelry and meaningful moments, ensuring every interaction reflects Mejuri’s core values and dedication to excellence. Customer Experience Responsibilities Lead by example and validate the quality of the in‑store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling. Ensure positive customer experience and promote services offerings including piercing, engraving, and other offerings. Meet KPIs: OPH, SPH, NPS (≥85%). Operations Responsibilities Order Fulfillment: support back‑of‑house flow for in‑store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards. Storage & Organization: maintain organizational integrity of BOH up to and including display inventory and sellable inventory, packaging and all supplies. Systems & Technology: learn and use point‑of‑sale systems and other retail technology. Shrink: support mitigating internal, external and administrative loss of product. Escalations: identify and elevate opportunities, gaps, risks and roadblocks to store leadership. Merchandising Responsibilities Support ensuring brand standards of visual presentation, cleanliness and functionality are upheld. Validate integrity of all display forms, graphics, furniture and decor items; notify appropriate teams when display tools are missing or damaged. Flag, identify and act on any inefficiencies. People Responsibilities Build healthy relationships with our people and establish a positive and engaging work environment. Adhere to our policies, compliance practices, and employee relations. Qualifications Show ability to connect with all customers authentically and warmly to keep them returning. Strong verbal communication skills and active listening to deliver on customer needs and work as a team. Learn and retain relevant product knowledge to suggest and style for customers. Think critically and solve problems in the moment to deliver on client and business needs. Meet and exceed key performance indicators including SPH, conversion, NPS, AOV, UPT. Pay attention to customer feedback and trends; share insights with management. Great attention to detail, highly organized, strong initiative. Work on the sales floor for extended periods of time. History of contributing to a positive team environment. Benefits Paid sick days. Monthly retail bonus program. Regular performance review feedback. Robust in‑house retail learning program. Generous product discount. Salary Base pay range: $18 - $20 per hour based on experience and qualifications. EEO & Accessibility Mejuri does not discriminate in hiring or terms and conditions because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. For any accessibility‑related assistance or requests for information in accessible alternative formats, please inform us and we will work with you to meet your needs. #J-18808-Ljbffr