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Document Processing Specialist

Access Dubuque

Document Processing Specialist

UnityPoint Health Finley Hospital

1 Positions

ID: 52074697

Posted On 09/16/2026

Job Overview

  • Area of Interest: Patient Services

  • FTE/Hours per pay period: 1.0

  • Department: Health Information Management

  • Shift: Mon - Friday 8am - 4:30pm

  • Job ID: 187289

Overview

We are hiring a Document Processing Specialist to join our team at UnityPoint Health! This role is accountable for the preparation, scanning, and verification of medical record documents for integration into the electronic patient record. The Document Processing Specialist ensures medical records are processed in accordance with standardized HIM system wide guidelines. In addition, the Document Processing Specialist is responsible for communicating all issues that impact quality or timely integration of the documents into the patient’s electronic record.

Hours: Monday-Friday, 8am-4:30pm

Location: Dubuque, IA

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.

  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Information Management:

  • Accurately prepare paper medical records for scanning following standardized HIM system wide prep guidelines

  • Scans paper medical records into the electronic health record using a scanning device

  • Accurately Indexes and verifies medical record images into the electronic health record following standardized HIM system wide document type guidelines

  • Responsible for the verification batches of scanned medical record images are released into the appropriate quality review queue or committed into the patient’s electronic medical record

  • Monitors and processes images from network file sweep folders

  • Meet quality and productivity standards

  • Upon request assist in the training of new hires by utilizing operational knowledge of prepping, scanning, and indexing processes

  • Responsible for communication and reporting any system or workflow issues to appropriate leadership or team members

  • Upon request, performs quality control and processing of reports

  • Retrieves paper documents from defined patient care locations

Customer Service:

  • Promptly answers office phone calls or assists with phone coverage

  • Frequently monitors incoming department faxes, as necessary

  • Responds to and fulfills continuation of care requests, as necessary

Qualifications

Education:

  • Required: High school diploma or GED equivalent

  • Preferred: Completion of a Health Information Management program

Experience:

  • Required: Previous work history in health information services/medical records department or office experience

  • Preferred: One to three years of experience with an electronic health record or hospital/medical setting

Licenses/Certifications:

  • Valid driver’s license when driving any vehicle for work-related reasons

#System123

Primary Contact

13511

Michelle Pickel

HR Recruiter, HR

View phone number on click.appcast.io

Phone

Phone

Phone

Fax

View email address on click.appcast.io

Email

True

False

False

Job Details

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

168

Job REQ #

52074697

# Positions

1

Start Date

20260916

End Date

20261021

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UnityPoint Health Finley Hospital

About the Company

A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL

UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.

At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:

  • Foster Unity

  • Own the Moment

  • Champion Excellence

  • Seize Opportunity

If you are interested in joining our team, please visit to learn about our many opportunities and to fill out an online application.

ABOUT OUR HOSPITAL

UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.

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