Remote Associate Director, Customer Success - Commercial & SMB

Spring Health

Spring Health is seeking an Associate Director, Customer Success to lead a team of Customer Success Managers supporting Commercial and SMB clients. This fully remote role requires quarterly travel to our NYC headquarters and alignment with CST or EST hours.

You will own health and retention, drive renewals and expansions, and translate feedback into product insights, while scaling processes and ensuring data accuracy across CS systems.

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Vacancy posted 2 days ago

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