Specialist Oncology Clinical Ops - Cancer Center

Specialist Oncology Clinical OpsSt. Elizabeth Healthcare is hiring for a Specialist Oncology Clinical Ops for our Cancer Center. Shift/Hours: Full Time, 40 hours/week, 1st shift 8:00A - 4:30PThe primary goals of this position are to serve as a physician liaison, facilitate effective communication with referring health care professionals, and ease access to system services, reporting of key statistics such as WRVUs, patient satisfaction scores, Epic proficiency, physician schedules, and productivity. Share information / promote utilization of Medical Staff resources and compliance. This position will serve to manage the physician practice operations of SEH Cancer Care.Physician Reporting:Conducts regular visits with physicians, serving as a resource for timely issue resolution and information sharing.Physician reporting to include but not limited to: Worked RVUs, Productivity measures, Patient satisfaction scores, Associate engagement, Timely documentation/closing encounters, Timely charge entryProvider Relations:Responsible for the relationships between the hospital, employed physician organization and community-based private practice physician groups. Manage physician schedules.Develop, promote and maintain professional relationships, both internally and externally.Design/implement efficient services, offer revenue enhancements, monitor expenses, benchmark, encourage service excellence and provide effective communications.Delegate and check daily assignments. Prioritize and delegate tasks and projects within the department.Ensure physicians have tools required to carry out day to day operationAssures physicians are scheduled for and receive all education and training related to Epic upgrades/changesEnters providers' Expense Reports in WorkdayAdministrative Support:Coordinates provider led symposiumsEnters Cancer Center Directors' Expense Reports in WorkdayPlan and execute provider collaboration eventsPhysician ScorecardsProvider Scheduling:Creates yearly inpatient rounding schedule for both MDs and APRNsEnters rounding and call schedule into QGenda and maintains any changesCloses/Open EPIC templates according to rounding/call scheduleCompletes APRN timecards weekly ensuring accurate PTO entryProvider Onboarding:Coordinate interview of APP and provider candidatesAssist Medical Affairs with onboarding activities of new Medical Staff members including hospital tours and attendance at new provider meetings / events for all SEP employed and contracted providersSupport credentialing activities.Performs other duties as assigned.Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.Qualifications:Education, Credentials, Licenses:High school diplomaSpecialized Knowledge:Candidate must have strong oral and written communication skills, strong reporting skills and the ability to develop strong interpersonal relationships.Ability to be organized, self-directed, and multi-task in a busy environment.Proficient with Microsoft Office.Kind and Length of Experience:Five (5) years of experience in physician relations, network development, medical office, or a similar role in hospital marketing, medical affairs, or business development.FLSA Status: Non-ExemptRight Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.