Nutrition Services Technician 3

Nutrition Services Division IT Support SpecialistResponsible for maintaining the software systems used in the Nutrition Services Division and the school cafeterias, the day-to-day management and inventory of the computers and printers, troubleshooting, machine imaging, and software installation. Responsible for daily system support, training staff on the various software used in all Nutrition Services locations, and development of end-user training guides. Will work with Nutrition Services staff to develop various reports and maintain Nutrition Services website pages. Work closely with the Nutrition Services management team to develop recommendations for future needs, participate in equipment selection, and develop and refine business processes to promote overall efficiency of the Nutrition Services Division.Essential Performance Responsibilities:Troubleshoot system issues, perform general computer maintenance, and conduct repairs as needed.Conduct inventory management for software, hardware assets, and supplies.Maintain and track the use of computer supplies in the school kitchens/cafeterias.Manage daily operations of network and workstation infrastructure; assess new hardware regularly; upgrade system infrastructure; and maintain a secure computing environment.Attends team meetings and monthly User Support meetings to collaborate with the building technology support teams.Assist as a Cashier in schools as needed to support during the serving period.Back up the Nutrition Services Buyer Technician duties as assigned. Write, issue, and evaluate bids; coordinate the supply of all food, paper, office supplies, services, and equipment with the warehouse, schools, and/or vendors to meet production schedules, including the annual order, requisitions, purchase orders, and daily purchases. Organize and sort large and small Nutrition Services' equipment sent to the warehouse from schools. Ensure all received items meet the specifications established in the bids, resolve any discrepancies, and track vendor/manufacturer issues.Additional Duties: Performs other related tasks as assigned by supervisor and other central office administrators as designated by the Superintendent.Equipment: This position requires the ability to use basic office equipment, including computers, copiers, and scanners. Must always comply with OPS's guidelines for equipment use.Travel: Travel within the District will be required.Physical and Mental Demands, Work Hazards:Must be able to respond rapidly in emergency situations.Must have organizational, time-management, communication, and interpersonal skills.Work in an office environment, school buildings, and warehouse settings.Ability to lift, move, and reposition objects and materials- frequently exerting force equal to lifting 50 pounds.Interrelations:Contact with district personnel, customers, and vendors.Will work under the direct supervision of the department supervisor to complete day-to-day tasks.Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy.Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues.Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service.Employee Punctuality and Appearance:For schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours on each designated workday, unless they have approved leave.Any deviation from assigned hours must have prior approval from the employee's supervisor or building administrator.All employees are required to report to work dressed in a manner that reflects a positive image of Omaha Public Schools and is appropriate for their position.Knowledge, Skills, and Abilities:Minimum of a Bachelor's Degree in Applied Science, Business, Food Service Management, Nutrition, or a specialist-related endorsement.Experience with Microsoft SQL Server, preferred.Experience supporting Windows and Macintosh operating systems and instructional software.Experience with school nutrition software platforms.Experience with Point of Sale (POS) configuration, hardware deployment, support, and troubleshooting.Demonstrated ability to track by location numerous devices, printers, and other hardware.Demonstrated experience in device maintenance, identifying and troubleshooting network and hardware problems, including devices, printers, and scanners.Network connectivity troubleshooting for all school kitchen/cafeteria sites.Web development experience preferred.Understand and comply with all software licensing procedures.Maintain and research current and new hardware and software pertinent to the Nutrition Services department, including assisting with Requests for Proposal.Excellent oral and written communication skills. Bilingual language skills preferred.Demonstrated knowledge of job-related areas of food production, laws, guidelines, and procedures.Excellent attendance and work record.A valid Nebraska Driver's license and the ability to provide personal transportation as required to travel between schools and the office.Strong computer skills using applicable programs - Word, Excel, Access & PowerPoint.Excellent leadership skills.Excellent interpersonal/customer service skills and the ability to work effectively with staff in diverse multicultural environments.Excellent organizational skills; demonstrated ability to handle multiple projects with strong attention to detail, set priorities, and meet deadlines and schedules.The skills pertinent to positive human relationships and to working effectively with all staff, students, parents, administrators, and the community.Terms of Employment:This position is treated as a classified full-time exempt position. The terms of your employment will be governed by applicable state laws regulating employment in a Nebraska public school and Board of Education policies, as those laws and policies may change from time to time. If your position is represented by a collective bargaining representative, then your employment will also be governed by a negotiated agreement between OPS and that collective bargaining representative.The offer of employment is contingent upon:Obtaining and providing verification of all licenses, certificates, and other requirements for your position (e.g., Paraprofessionals obtaining "Highly Qualified status," etc.), as identified.A thorough background check that demonstrates to OPS that the background is acceptable for the position sought and working with or around students.Verification of U.S. citizenship or legal authorization to work in the United States.Successful completion of a pre-employment drug test (if required for the position offered).Successful completion of a tuberculosis skin test (if required for the position offered).Successful completion of a pre-employment medical examination to determine the ability to safely and effectively perform the essential functions of the position.Omaha Public Schools does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), marital status, sexual orientation, disability, age, genetic information, gender identity, gender expression, citizenship status, veteran status, political affiliation or economic status in its programs, activities, employment, and provides equal access to the Boy Scouts and other designated youth groups. The following individual has been designated to handle inquiries regarding the non-discrimination policies: Director for the Office of Equity and Diversity, 3215 Cuming Street, Omaha, NE 68131. View phone number on click.appcast.io)The Omaha Public School District is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact the Talent Services department at View phone number on click.appcast.io.Updated 10/2026