Business Systems Analyst III

Job TitleSubmission deadline for interview selection is 03/16 @3PM CT. Open to remote. But local to Seattle area is ideal. If they are local, they may be asked to be on a remote schedule. Initial 12 months contract to start - very likely to be longer-termed/ongoing.Business OverviewThe App Growth team is working to elevate app experiences, increase app downloads and drive engagement with a view to deepening our relationship with customers by becoming more relevant in their lives.Project DescriptionAs a Business Systems Analyst for App Growth, you will be partnering with key internal product teams, partners, and stakeholders to document and identify gaps, requirements, and solution mapping to illustrate and define current and future states of our experiences.Position Summary/Job DescriptionEducation/Experience: Minimum Bachelor’s degree. Specialization in Business, Finance, Engineering, Science or Math is desirable. 5 to 7 years experience. Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline. Experience in Information Technology preferred.Skills and Competencies: Ability to quickly learn organizational structure, business strategies and processes. Knowledgeable on business process modeling, process mapping. Capable of writing clear and well structured business requirements documents. Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use. Ability to resolve minor conflicts/issues using different tactics for prior to escalation. Work with team members to understand the needs of the project. Strong verbal and written communication skills. Strong facilitation and presentation skills.Major Job Duties and ResponsibilitiesIdentify and analyze business problems and defines the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate. Is involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations. Manages project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps. Assess, research, analyze and document sponsor/stakeholder needs. Supports the Project Manager in planning, executing, controlling and closing phases. Develop and maintain strong relationship with business partners and internal/external team members. Identify issues and escalates/manages resolution as required. Coordinates and provides support to the business with the process implementation. Perform other duties as assigned.Skills OverviewWhat are the top five skills and number of years of experience required to perform this job?• 5+ years experience as a BSA or TPM, ideally with specialization in Business, Finance, Engineering, Science and/or Math.• 3+ years experience working with product teams in an agile environment; i.e. working directly with product managers, user experience, engineering, business teams, and related disciplines to drive improvements to customer experience or business outcomes.• Ability to quickly learn complex organizational structures, business strategies and processes.• Capable of writing clear and well-structured business requirements documents and other product and engineering artifacts.• Strong verbal and written communication skills, in addition to facilitation and presentation skills.• Ability to develop and maintain strong relationships with business partners and internal/external team members.What are some preferred/nice to have skills the manager is looking for?• Demonstrates an innovative, growth mindset and find ways to work through ambiguity and push through adversity.• Strong technical and analytical skills• Ability to identify and address issues early and escalate/manage conflicts and resolutions as required.