Business Support Associate

Business Support Associate

New York, New York;Miami, Florida; Charlotte, North Carolina

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

We are seeking a Business Strategy Associate to support the Business Strategy/Business Support Office within GPS Global Corporate Sales organization. This individual will play a key role in driving strategic initiatives, supporting governance and risk remediation

• Partner with Business Strategy Executive to deliver on the global sales strategy, including growth initiatives, client coverage, and operational efficiency

• Track progress against strategic goals and key performance indicators, preparing materials for senior leadership and governance forums

• Support global and regional projects, ensuring alignment across business units

• Develop, maintain, and enhance management reporting, dashboards and scorecards for sales leadership

• Provide analysis and insights on pipeline, client trend overall business performance to help in decision making

• Coordinate preparation of executive updates, town halls, quarterly business reviews, senior leadership calls

• Assist in the execution of risk and compliance related initiatives (i.e. SIAI, Audit Reviews, Sales forms validation)

• Monitor adherence to policies and escalate issues where appropriate

• Streamline processes to improve efficiencies

• Partners with Treasury Sales Executives and key partners to align on business priorities

Required Qualifications:

• 3+ years of experience in a sales support role

• Advanced Excel and PowerPoint skill

• Strong analytical and problem solving skills

• Ability to synthesize data into insights

• Excellent communication and presentation skills

• Organizational skills with ability to manage multiple project and deadlines

Desired Qualifications:

• Generative AI proficiency, AI enabled workflow automation/excel automation

Skills:

• Attention to Detail

• Collaboration

• Prioritization

• Reporting

• Business Process Analysis

• Continuous Improvement

• Data Visualization

• Data and Trend Analysis

• Issue Management

• Adaptability

• Business Analytics

• Business Case Review

• Strategy Planning and Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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