Forward Deployed Engineer: Graduate Certification Program

Job Description

About IlluminAIte: IlluminAIte is an AI-native ServiceNow implementation platform that automates the entire delivery lifecycle end-to-end. Our AI agents design, develop, test, and deploy ServiceNow following industry best practices, enabling go-live in minutes.

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Built for enterprises, IlluminAIte eliminates the complexity and cost of traditional delivery models, delivers measurable ROI, and ensures zero surprises.

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About the Program

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IlluminAIte is seeking ambitious fresh graduates for its Forward Deployed Engineer Certification Program. The program prepares participants to support the implementation and adoption of AI-powered enterprise solutions, including MitraAI.

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Participants will receive structured training in ServiceNow, artificial intelligence, solution delivery, customer engagement, and the professional skills required to work effectively in client-facing technical environments.

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Important: This is an unpaid certification program. It is not an internship, a paid position, or an offer or guarantee of future employment. At the end of the program, a select few candidates can be considered for an FDE role at IlluminAIte.

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What You Will Learn

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• ServiceNow fundamentals, workflows, and enterprise use cases
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• Configuring, troubleshooting, and structured problem-solving in ServiceNow with MitraAI
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• Deploying IlluminAIte’s AI solutions with MitraAI
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• Translating business needs into practical technical solutions for customers
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• Working effectively with technical, business, and customer teams
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Soft Skills You Will Develop

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• Clear verbal and written communication
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• Leadership and personal accountability
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• Customer-facing presentation and facilitation
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• Active listening and requirements discovery
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• Teamwork and cross-functional collaboration
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• Critical thinking and decision-making
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• Adaptability in fast-changing environments
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• Time management and prioritization
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• Ownership, initiative, and professional confidence
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• Constructive handling of feedback and challenges
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Who Should Apply

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We are looking for fresh graduates who:

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• Hold a recent degree in business, computer science, information technology, engineering, business technology, or a related discipline
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• Have a strong interest in AI, enterprise technology, and consulting
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• Communicate clearly and confidently
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• Demonstrate leadership potential and a willingness to take ownership
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• Enjoy solving problems and working directly with customers
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• Can learn new technologies quickly
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• Work well independently and as part of a team
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• Are curious, proactive, dependable, and open to feedback
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• Are comfortable presenting ideas and explaining technical concepts
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• Have no prior professional experience requirement
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Program Outcome

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Participants who successfully complete the program requirements will receive an IlluminAIte certification recognizing their training in Forward Deployed Engineering, ServiceNow, AI solutions, and professional consulting skills.

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Application

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Please submit your résumé and a brief statement explaining your interest in AI, ServiceNow, and forward-deployed engineering.

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