Expeditor
$21.56 per hourFour Seasons Hotels Limited
Job Title
Work with kitchen staff and servers to ensure clear communication and efficient workflow for TRUSS Restaurant + Bar. Inspect dishes before they are served to ensure they meet quality and presentation standards. Can also perform a range of duties which may include assisting guests with orders, taking feedback, and preparing table set-ups. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and attend to guest needs and requests with a sense of urgency in the Resort's Food & Beverage areas.
What You Will Do
- Ability to communicate clearly and efficiently with FOH, BOH and our guests.
- Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
- Assist in the set up and break down of kitchen pass.
- Assist with set up of restaurant for service.
- Assist with polishing silverware and glass wear before and after service.
- Polishing and stocking of linen, plates, silver ware and glassware for service.
- Preparation of garnishes for service.
- Maintain cleanliness and orderliness throughout the Restaurant for the shift.
- Assistance with guest service includes retrieving food from the kitchen and safely transporting it to guests, as well as removal of items from the guest's table.
- Work harmoniously and professionally with co-workers and supervisors.
- Coordinate the BOH and servers to maintain efficient service. Maintain a clear and open line of communication between the FOH and BOH, assist with any order issues.
- Checks dishes for accuracy, presentation, and consistency.
- Inform culinary team of pace and flow of service, dictate the flow if necessary.
What You Bring
Experience:
- Minimum one-year food and beverage service or equivalent.
- Specific knowledge of menu items and possible allergies.
Skills and Abilities:
- Minimum one year's food service or related work.
- Ability to communicate professional and accurately.
- Job requires ability to stand for 8 hours. Able to lift and carry up to 20 pounds.
- Previous experience in a luxury environment, highly desirable.
- High school education, cooking school or culinary institute education preferred.
- Ability to multi-task in a high volume and demanding environment.
- Strong problem-solving skills, ability to handle difficult situations and guests.
This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.
What We Offer
- Hourly: $21.56
- Competitive Salary, wages, and a comprehensive benefits package
- Cigna medical and dental benefit options effective 30 days after employment
- 8 weeks of New Parental Leave Pay after one year of employment
- Excellent Training and Development opportunities
- Complimentary accommodations & employee discount for stays at other Four Seasons worldwide
- Complimentary Employee Meals
- 401k Retirement Plans
Schedule & Hours
- Full time availability
- Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs
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