AR Account Representative III

Essential Functions

Make collection calls on past due accounts. Answer incoming inquiries from customers & sales staff on complex issues. Assist with providing guidance & training of Collection Reps as needed.

Resolve customer issues disputes short pays and complex account reconciliation provide documentation to customers as needed. Revieworderson credit hold at least once per hour. Along with providing shared coverage for after-hours credit holds release on a rotating basis. Provide communication to sales for orders that cannot be released.

Assist with the administrative set-up updating and entering Curbells invoices into the 3rd party specialized web portals. Identify analyze and solve complex problems that arise out of daily portal interaction.

Perform in-depth credit evaluations for existing accounts and prospective customers utilizing Dun and Bradstreet and detailed financial analysis to assess risk exposure and establish appropriate credit limits in alignment with company policies.

Assist with updating Accounts Receivable processes and procedures.

Assist onany special projects and serve as a key team member supporting acquisitions.

Performs other duties as assigned.

Required Experience:

Unclear Seniority