IT Asset Management Supervisor

Opportunity ID 9703/*generated inline style */ Department Practice Management/*generated inline style */ Location(s) Parsippany/*generated inline style */ State New Jersey /*generated inline style */ Function Information Technology/*generated inline style */ Job Description As CohnReznick grows, so do our career opportunities. As one of the nation’s top professional services firms, CohnReznick creates rewarding careers in advisory, assurance, and tax with team members who value innovation and collaboration in everything they do! CohnReznick helps organizations optimize performance, manage risk, and maximize value through CohnReznick LLP (assurance services) and CohnReznick Advisory LLC (advisory and tax services). Together, the firm provides leaders with deep industry knowledge and relationships, solutions to address clients’ unique business goals and risks, and insight on how emerging market forces can drive opportunity. With offices nationwide, the firm serves organizations around the world as an independent member of Nexia. We currently have an exciting career opportunity for an IT Asset Management Supervisor to join the team in our Parsippany office. CohnReznick is a hybrid firm and most of our professionals are located within a commutable distance to one of our offices. This position is considered hybrid which means team members are expected to be thoughtful and intentional in how they create opportunities for in-person collaboration. While the cadence of in-office presence is determined at the team level, our professionals are encouraged to be in the office/together in person on average 3 days a week. WHY COHNREZNICK?At CohnReznick, we’re united by a common mission to create opportunity, value, and trust for our clients, our people, and our communities. Whether it’s working alongside your peers to solve a client challenge, or volunteering together at the local food bank, there are so many ways to find your “why” at the firm. We believe it’s important to balance work with everyday life – and make time for enjoyment and fun. We invest in a robust Total Rewards package that includes everything from generous PTO, a flexible work environment, expanded parental leave, extensive learning & development, and even paid time off for employees to volunteer. YOUR ROLE. Responsibilities include but not limited to:Hardware & Software Asset Lifecycle ManagementOversee complete lifecycle management of all IT hardware assets including laptops, desktops, mobile devices, servers, networking equipment, and data center infrastructureManage software asset inventory, license compliance, and optimization initiatives to ensure efficient utilization and cost controlCoordinate asset procurement, receiving, tagging, configuration, deployment, and retirement processes across all global locationsTrack and maintain detailed records of asset specifications, configurations, warranty information, and maintenance historyDevelop and manage asset refresh schedules and budgets in collaboration with IT leadership and Finance teamsEnsure secure and compliant disposal of end-of-life assets, including data sanitization and environmental recycling requirementsServiceNow Asset Management Platform LeadershipIn the current state, hardware and software are not adequately maintained in ServieNow. This role will play a pivotal role in the strategic expansion of ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM) module modulesMaintain and optimize Hardware Asset Management (HAM) to include comprehensive tracking of data center infrastructure equipment (servers, storage, network devices, UPS systems, environmental controls)Drive the integration of laptop and office infrastructure assets from global offices in India and Philippines into ServiceNow, ensuring complete visibility across all locationsMaintain and optimize ServiceNow Software Asset Management (SAM) module, including regular updates to software titles, license counts, and compliance trackingConfigure and manage contract records in ServiceNow for all hardware and software agreements, including vendor details, renewal dates, costs, and associated assetsDevelop and implement automated workflows and notifications for contract renewals, asset refresh cycles, and compliance alertsEnsure data accuracy and integrity across all ServiceNow asset modules through regular audits, reconciliation, and validation processesEnd User Computing & Inventory ManagementPartner closely with End User Computing team to streamline laptop distribution processes for new hires, replacements, and refresh initiativesMaintain real-time inventory tracking of available, deployed, and in-repair hardware assets across all locationsCoordinate asset collection and returns from departing employees, ensuring timely recovery and appropriate redeployment or retirementManage shipping and logistics for international asset transfers between US, India, and Philippines officesConduct periodic physical inventory audits and reconcile findings with ServiceNow records to maintain accuracyContract & Vendor ManagementGenerate reports on contract spend, upcoming renewals, and optimization opportunities for cost savingsSupport or coordinate with Finance, Procurement and Legal teams on contract terms, amendments, renewal processes, vendor negotiations, and budget planningCompliance, Reporting & Process ImprovementSupport internal and external audits by providing accurate asset records, license compliance documentation, and contract verificationGenerate regular reports and dashboards on asset utilization, inventory levels, refresh needs, and budget forecasts for IT leadershipDevelop and maintain asset management policies, procedures, and standard operating procedures for consistent executionIdentify opportunities for process automation, efficiency improvements, and cost optimization within the asset management functionImplement best practices for IT asset management aligned with ITIL, ISO 19770, or other industry frameworksTeam Leadership & Cross-Functional CollaborationLead and mentor a small team of asset management professionals, providing guidance, training, and performance managementFoster a problem-solving culture focused on delivering practical solutions that address business needs rather than simply checking boxesCollaborate effectively with IT teams including Infrastructure, End User Computing, Security, and Service Desk to align asset management with broader IT operationsPartner with Finance teams on budget planning, asset capitalization, depreciation tracking, and financial reporting requirementsWork with global office managers and local IT staff in India and Philippines to ensure consistent asset management practicesServe as subject matter expert and escalation point for complex asset management questions and challengesYOUR EXPERIENCE. The successful candidate will have:3+ years of hands-on experience with ServiceNow Asset Management modules (HAM and SAM), including configuration, customization, and reporting2+ years of experience in a supervisory or team lead role managing asset management or IT operations staffExperience managing global IT assets across multiple geographic locations, preferably including offshore/international operationsDemonstrated experience in professional services, consulting, accounting, or similar client-focused business environmentsBachelor's degree in Information Technology, Business Administration, or related field (or equivalent practical experience)Technical SkillsProficiency with ServiceNow Asset Management, including HAM, SAM, Contract Management, and associated workflowsAdvanced skills in Microsoft Excel for data analysis, pivot tables, VLOOKUP, and complex reportingProficiency with Microsoft Office Suite (Word, Outlook, PowerPoint) and collaboration tools (SharePoint, Teams)Working knowledge of data center infrastructure components, server hardware, storage systems, and networking equipmentUnderstanding of software licensing models (perpetual, subscription, concurrent, named user) and compliance requirementsExperience with asset tracking technologies including barcode scanning, RFID, or automated discovery toolsFamiliarity with ITIL framework and IT service management best practicesCore CompetenciesExceptional problem-solving abilities with a focus on finding practical, business-aligned solutions rather than rigid process adherenceStrong analytical mindset with meticulous attention to detail and data accuracyProven leadership capabilities with ability to motivate, develop, and manage a small team effectivelyExcellent organizational and project management skills with ability to handle multiple priorities simultaneouslyOutstanding communication and interpersonal skills for working with technical and non-technical stakeholders at all levelsHighly collaborative approach with commitment to building strong cross-functional relationshipsSelf-motivated and proactive, demonstrating strong initiative and ownership mentalityAdaptable and resilient in fast-paced, changing environments typical of growing professional services firmsCultural awareness and sensitivity when working with diverse, global teamsIn addition, please take a moment to review ourUniversal Job Standards.Studies have shown that we are less likely to apply to jobs unless we meet every single qualification. At CohnReznick, we are dedicated to building a diverse, equitable, and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or one of our other roles.In New Jersey, the salary range for a Supervisor is $102,000 to $140,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. Salary is one component of the CohnReznick total rewards package, which includes a discretionary performance bonus, generous paid time off, expanded and inclusive parental benefits, to name a few. To learn more about life at CohnReznick, visit Life at Life at CohnReznick"CohnReznick" is the brand name under which CohnReznick LLP and CohnReznick Advisory LLC and their respective subsidiaries provide professional services. CohnReznick LLP and CohnReznick Advisory LLC (and their respective subsidiaries) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. CohnReznick LLP is a licensed CPA firm that provides attest services to its clients. CohnReznick Advisory LLC provides tax and business consulting services to its clients. CohnReznick Advisory LLC and its subsidiaries are not licensed CPA firms. CohnReznick is an equal opportunity employer, committed to a diverse and inclusive team to drive business results and create a better future every day for our team members, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see Equal Employment Opportunity Posters If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us View email address on click.appcast.io Please note: This email address is reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.CohnReznick does not accept unsolicited resumes from third-party recruiters unless such recruiters are currently engaged by CohnReznick Talent Acquisition Team by way of a written agreement to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that CohnReznick will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. #LI-CM1 #GD #IND123 /*generated inline style */