Lead Technician

Lead Technician - Water & Fire Restoration Watchtower Water & Fire - Austin TX Job Type Full-time Pay $24-$30 per hour Overtime and advancement opportunities available About Us Watchtower Water & Fire is building a high-performance restoration operation in the Austin Texas market. We are seeking experienced, driven field leaders who can take ownership of projects, lead crews, and deliver excellent customer experiences during emergencies. Position Overview The Lead Technician is responsible for leading mitigation crews onsite, managing documentation quality, communicating with customers, and helping maximize job scope and operational execution. This role is ideal for someone ready to step into leadership and grow toward Project Management or Operations leadership. Responsibilities Lead water, fire, and mold mitigation projects Manage technicians onsite Complete initial job walkthroughs and setup Document moisture readings, photos, and daily progress Ensure proper equipment placement and drying strategy Maintain documentation quality and job profitability standards Communicate professionally with customers and management Respond to emergency after-hours calls as part of rotation Qualifications Restoration or mitigation experience required Leadership experience preferred Strong communication and organizational skills Ability to work independently and make field decisions Valid driver's license required IICRC certifications preferred Preferred Skills Water mitigation experience Drying equipment knowledge Xactimate or restoration documentation familiarity Customer service and conflict resolution skills What We Offer Clear advancement path into Project Management High-growth company environment Paid training and certifications Overtime opportunities Performance-driven culture with leadership development Schedule Monday-Friday On-call rotation required Emergency response work after-hours as needed Why Watchtower? We believe the restoration industry needs stronger operators, better leadership, and better customer experiences. We are building a team of professionals who take pride in execution and want to grow with the company. E04JI802t47p4098wh5 Compensation details: 24-28 Hourly Wage PI070ac485ce45-0823aa415a4b-8b21-40fc-a65c-70d2b25ca29a