IT Administrator
Microcom
IT AdministratorKeep Microcom Connected.As an IT Administrator, you'll support Microcom's day-to-day technology needs by troubleshooting systems, managing devices and networks, and helping our team stay connected and productive.What You'll DoTroubleshoot hardware, software, network, VPN, server, and connectivity issuesInstall, configure, and support computers, mobile devices, VOIP, servers, and other technologyRespond to IT support requests and manage service desk tickets through resolutionMonitor systems, document solutions, and maintain accurate IT recordsProvide professional technical support to employees both remotely and onsiteSupport Microcom's technology, data products, and services as neededWhat We're Looking ForStrong troubleshooting skills across Windows, Mac, Active Directory, and TCP/IPWorking knowledge of LAN/WAN, firewalls, routers, switches, and VPNsExperience with help desk or IT ticketing systemsStrong communication, organization, and customer service skillsAble to multitask, prioritize issues, and work effectively under pressureComfortable occasionally lifting equipment up to 30 lbsExperience2+ years of IT support or IT environment experienceA+, Network+, Microsoft, CompTIA, AWS, or Azure certifications preferredCloud experience is a plus
Vacancy posted 1 hour ago
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