Business Operations Manager

CB Business Operations & Control – Business Operations Manager

You have a degree in Business, Management, Finance, Economics or a related field with a proficiency in Microsoft Word, Excel, PitchPro, PowerPoint, Project, Visio and SharePoint. You also have advanced analytical and quantitative skills. This is the team for you.

As a CB Business Operations & Control – Business Operations Manager within the Business Management team at JPMorganChase, you will be responsible for planning, directing, organizing and administering various operational activities for the CB Business Operations Executive & Team. You will drive priorities in alignment with strategic and operational plan by defining key priorities and their related metrics and performance reporting. You will bring excellent organization, collaboration and communication skills, attention to detail, and a strong desire to facilitate efficient decision making. Demonstrated business management skills for C-suite level is a must.

Job responsibilities

• Drive priorities in alignment with strategic and operational plan; defining key priorities, and their related metrics and performance reporting.
• Own and drive the management process and cadence for the CB BOE - How we run our business, escalate | elevate, utilize leadership meeting, agenda topics, follow ups, plan offsites, overall "Air Traffic Control".
• Provide reporting for Executive Management – monthly, All Hands, Ad-hoc.
• Provide external communication strategy – Who we are, what we do including consistent branding.
• Provide comprehensive, intentional communication across the teams, including monthly newsletters, extended staff meetings, key partner interaction, TEAMS site strategy etc.
• Identify and execute opportunities to improve employee engagement & satisfaction.
• Facilitate Financial / Resource / Capacity Planning.

Required qualifications, capabilities, and skills

• BS/BA/Advanced degree in Business, Management, Finance, Economics or a related field Proficiency in MS Word, Excel, PitchPro, PowerPoint, Project, Visio and SharePoint.
• Superior strategic/break-through thinking and problem solving skills including the ability to synthesize conclusions and effectively communicate them to management.
• Advanced analytical and quantitative skills.
• Self-directed, consultative, creative, resourceful driven leader.
• Demonstrated business management for C-suite level.
• Demonstrated track record of high quality execution.
• Able to prioritize issues and multi-task effectively to handle multiple assignments.
• Able to quickly and effectively respond to rapidly changing business needs and urgent requests.
• Excellent influencing skills, including ability to work effectively across a large organization, execute projects, and build and manage cross-functional relationships.

Preferred qualifications, capabilities, and skills

• Exceptional logical writing and verbal communication skills, including ability to convey complex ideas simply.
• Strong project management abilities, including the ability to juggle multiple deliverables simultaneously.
• Impeccable attention to detail.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.