Senior Business Systems Analyst

Senior Business Systems AnalystAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Business Systems Analyst within PNC's Lending Tech organization, you will be based in Pittsburgh PA, Philadelphia PA, Dallas TX, Strongsville OH or Birmingham AL. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Seeking a Business Systems Analyst to support business and technology initiatives by translating business needs into clear, actionable system requirements. This role partners closely with stakeholders, product owners, and technology teams to drive solutions that align with business objectives. The ideal candidate is a self-starter with a proactive, solutions-oriented mindset and experience working in mainframe environments or a strong willingness to learn.Key ResponsibilitiesGather, analyze, and document business and system requirements through stakeholder interviews, workshops, and working sessionsCreate clear, well-defined user stories, acceptance criteria, and supporting documentation for Agile delivery teamsPartner with technology teams to support solutions leveraging mainframe systems, including understanding data flows, interfaces, and downstream impactsAct as a liaison between business partners and IT to ensure requirements are accurately understood and deliveredProactively identify gaps, risks, and improvement opportunities, offering solution-based recommendationsSupport testing, validation, and implementation activities to ensure solutions meet business needsRequired QualificationsExperience as a Business Systems Analyst or similar roleDirect mainframe experience or demonstrated ability and willingness to learn mainframe technologiesStrong experience gathering and documenting business and functional requirementsHands-on experience creating user stories in an Agile environmentSelf-starter mentality with the ability to work independently and manage prioritiesProactive, solutions-based approach to problem solvingPreferred QualificationsExperience working in Agile or hybrid Agile environmentsFamiliarity with financial services or enterprise-scale systemsStrong communication and stakeholder management skillsPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsApplication Development, Business Management, Business Systems Analysis, CICS COBOL, Customer Solutions, Design, Group Problem Solving, Mainframe Technologies, Process Improvements, Release Management, Software Solutions, User Experience (UX) DesignCompetenciesBusiness Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow AnalysisWork ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Base Salary: $63,750.00 – $116,875.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Generally, this opening is expected to be posted for two business days from 06/15/2026, although it may be longer with business discretion.PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.