Service Manager

Why You’ll Love working at AKRS Equipment Top pay + Outstanding Bonus Opportunities Generous PTO, 10 Paid Holidays Full Insurance Package with Company-Paid Options Available 401(K) with Company Match to Support Your Future Incredible Employee Discount Program Career Growth & Development Opportunities AKRS Fitness Fund So much more….. What You’ll Do: Communicate, enforce, and monitor effective Service Department processes and standards to ensure internal and external customer satisfaction as well as department efficiency Facilitate a Customer Satisfaction Program to enhance and maintain customer relationships Hire, train and develop technicians Schedule and assign jobs and work areas to employees in the Service Department according to their skills and knowledge Grow Service Department and increase shop demand Review work orders for completeness and accuracy prior to customer billing What You Bring: 5+ years of experience with John Deere and competitive products Ability to professionally lead and motivate others; prior management experience preferred Strong interpersonal skills Strong written communication skills Ability to analyze and interpret financial reports Associate's degree or equivalent experience required For more than 80 years, AKRS Equipment Solutions® has proudly served farmers, ranchers, homeowners, and commercial customers by combining the trusted performance of John Deere equipment with industry-leading expertise, exceptional service, and unwavering support. As one of the largest John Deere dealerships in the region, we are committed to helping our customers maximize productivity and success while investing in the people who make it possible. At AKRS, you'll be part of a team built on Integrity, Teamwork, Accountability, and Commitment to Excellence . We believe in developing our employees through ongoing training, career advancement opportunities, and a culture that values collaboration, innovation, and work-life balance. Whether you're just beginning your career or bringing years of experience, AKRS offers the opportunity to grow, make an impact, and build a rewarding future. EOE #J-18808-Ljbffr