Assistant Store Manager

Role Overview As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our baby essentials, help prep them for the first day of school, and support them throughout their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. Responsibilities Execute workforce management to ensure a genuine customer focus on the sales floor. Welcome customers with a warm greeting and provide assistance with product styles, features and benefits. Foster a positive, safe, and inclusive environment for employees and customers. Consistently model service standards and omnichannel experience while coaching others to success. Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team. Build customer loyalty through company-sponsored programs, including credit. Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team. Recognize exceptional performance and redirect employees when needed. Plan, track, analyze, and report completion of tasks and financial results utilizing company tools. Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement. Reduce loss through a consistent level of customer service, education, and operational controls. Qualities & Qualifications A positive and solutions-oriented mindset. Effective and professional verbal and written communication skills. Demonstrated leadership, supervisory, and customer engagement skills. Proficient computer and technology skills (Outlook, Excel, web navigation, etc.). Minimum of 1 year of retail or related management experience. A high school diploma or GED. Physical ability to lift 40 pounds, bend, stoop, reach, push, pull, stand or walk for extended periods, and climb a ladder. Availability that may include days, nights, weekends, and holidays, with at least two closing shifts per week. Benefits Schedules that fit your life and maintain work–life balance. Health benefits, mental health benefits, and a 30% discount on our brands. Referral bonuses, paid time off, holidays, parental leave, adoption assistance, and charitable matching gifts. Education “Advance You” Program: tuition‑free GED or bachelor’s degree, or English as a second language. Opportunities for professional and personal development, including coaching, training, and career growth programs. Compensation Compensation for this position ranges from $22.00 to $28.25 per hour based on experience and location. Equal Employment Opportunity Statement Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr