Warehouse Operations Manager

Würth Wood Group is seeking a motivated and experienced Warehouse Operations Manager to lead our distribution operation at our branch in Raleigh, NC . As a Warehouse Manager, you are responsible for the execution of all the daily activities required to run a highly effective Distribution Warehouse. In this role you will recruit, train, and schedule work hours to support a flexible operations schedule while maintaining strict, budgeted headcount and hours control. You will maintain a safe and healthy work environment for your employees by adhering to all OSHA, DOT, HAZMAT, and safety regulations and guidelines. You will be accountable for providing 100% customer satisfaction by offering same day shipment and ensure accuracy, proper packaging, and the use of efficient transportation modes. You will also be responsible for all warehouse assets including, but not limited to, inventory accuracy, daily inventory cycle counts and equipment and facility maintenance. You will also ensure employee training and adherence to all Würth Baer Supply’s current processes and practices established for picking, packing, shipping, receiving, and put-away. Team Size: 11 total team members to manage including warehouse associates, CDL delivery drivers, and tint lab associates (color matching for customer paint/stain/lacquer orders). Pre-Employment: Criminal Background Check + Drug Screen required – Note: We test for all forms of THC (no exceptions) – Testing positive for any form of THC will result in a failed drug screen preventing employment. Schedule: Monday-Friday approximately 7:00am-5:00pm CT. Flexibility will be important as some days will start earlier and end later as needed. Permanent Role: This is a direct hire to Würth Wood Group without the use of any third parties/agencies. Salary: $80k annual salary. Starting rate is not negotiable. Comprehensive Benefits Package : Medical, Dental, and Vision Insurance Options, PTO such as Vacation Time and Company Holidays, 401(k) with Company Matching Program, Employee Discounts, Tuition Reimbursement Assistance, and more! Hands-On Leadership Only: We need someone willing to get their hands dirty who will be actively involved on the front lines of the operation in every department from inbound, to outbound, and even our color lab where our tint specialist prepares paint and stain orders to customer specifications. WMS/ERP: This branch utilizes Agility 360 software and a traditional manual pick ticket system. Requirements: minimum 5 years of experience in warehouse or distribution operations management, proven ability to lead and develop warehouse and CDL delivery personnel through hands‑on leadership, strong background in full-spectrum inbound and outbound operations including receiving, checking in materials, stockkeeping, inventory management, picking/packing, palletizing, and shipping, demonstrated success in driving process improvements and operational efficiency, WMS and/or ERP system proficiency, experience developing and enforcing SOPs, knowledge of OSHA standards and compliance, ability to coordinate and schedule basic facility maintenance (electricians, HVAC, plumbing, landscaping, waste management), strong organizational and communication skills, hands‑on experience with sit‑down propane forklifts, ability to thrive in a fast‑paced, service‑driven environment. Excellent Culture: This is a company where you can be yourself. Long-Tenured Employees: We have many employees who have been with the company over 30 years! 10, 15, and even 20+ years is common here. Room for Growth: Würth Wood Group is part of the Würth Group of Germany, a privately held company netting over $20 billion annually with countless success stories of substantial growth and promotion within the organization. Comfortable Interview Process: Our hiring approach is very conversational and transparent. We value an open and honest conversation and encourage you to be yourself and let your personality shine. Customer Type: Millwork fabricators, architectural and design firms, and wood shops such as cabinetmakers Product Summary: Cabinetry Hardware (drawer slides/hinges/handles), lumber, PPE, laminate countertop materials, plywood/laminates (“sheet goods”), cabinetry, paint/stain (AKA “finish and coatings”), fasteners, sandpaper goods (“abrasives”), sinks, lighting, woodworking machinery, hand tools, and power tools. Those are some of the main categories of goods. Position Responsibilities Managing day to day operations such as receiving material in and stocking in location and picking and packing outbound orders. Being compliant with DOT and making sure our fleet and equipment are compliant Following our S.O.Ps for daily operations Weekly benchmarking Communicating with sales reps and customer service reps in a timely manner Daily cleaning of the warehouse Utilize weekly benchmark reports, performance posting and goals setting to measure and communicate the results of each department Plan daily workloads to ensure on‑time customer orders received by 4:00 pm will be 100% shipped the same day or as per the customer’s delivery schedule and prioritize will‑call orders to be picked and staged while working towards minimizing picking and shipping errors (Aim for “0 defects” policy) Set the standards with the warehouse personnel to drive a customer focused environment. Promote and set expectations to deliver quality customer service and to complete tasks within appropriate time frames, including accurate inventory control (achieve an accuracy of 98% or above) Establish daily communication with the Sales Managers to discuss any customer issues or problems Schedule and complete annual performance reviews, One‑on‑One quarterly communications, and daily/weekly/monthly meetings to communicate progress and goals. Train all warehouse employees on the Würth Wood Group’s safety program and schedule and execute a monthly facility walk‑through, using the monthly Safety and Health Survey Provide a safe work environment in compliance with all Federal, State and OSHA regulations. Adhere to safety policies, provide training and continued education for the certification and recertification of employees working with powered equipment (Forklifts, Order Pickers, etc.) and Hazardous Material training and certification for all employees involved in the shipment of hazardous goods (as required by CFR 49, sections 100-185) Ensure the completion of maintenance for safety and roadworthiness of delivery trucks as well as the training of all drivers to meet DOT and Würth Wood Group policies regarding transportation of goods Provide effective routing of Würth Wood Group trucks to permit on‑time and efficient deliveries and monitor all controllable expenses in adherence of logistic and budgetary constraints for the branch Other duties as assigned Company Overview Würth Wood Group: It all started in 1983 in Charlotte, North Carolina as a clear vision for serving custom cabinet builders, commercial fixture and millwork companies. With well-defined goals, hard work and honest, dependable service, Charlotte Hardwood Center began to grow. Adding 12 more locations in 7 states over the next 25 years, the company, under the umbrella name The Hardwood Group, became the premier lumber and woodworking distributor in the Southeast. In 1999, The Würth Group of Künzelsau, Germany purchased The Hardwood Group, giving their customers access to an even wider variety of services, cost efficiencies and new products such as the Würth line of products that are recognized throughout the world as innovative and of the highest quality. In the summer of 2006, The Hardwood Group formally changed the name of all its branches to Würth Wood Group. Known by their customers as the distributor who "works hard for us," Würth Wood Group is passionate about their customers and focused on making them more successful. From lumber and plywood, to surfacing products, tools, finishes, and specialty hardware, Würth Wood Group continues to lead the way in offering custom cabinet shops, furniture, store fixture, millwork, and casework manufacturers the highest quality materials, brands and product range available. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Würth Group