West Palm Beach Kia - Service Advisor

Level: Experienced Job Location: Greenway West Palm Beach Kia, West Palm Beach, FL 33415 Position Type: Full Time Greenway West Palm Beach Kia has immediate openings for Service Advisors with 2 – 3 years of automotive Service Advisor experience! We are part of Greenway Automotive ranked #16 among 150 dealership groups based in the USA. RESPONSIBILITIES Greets and consults with customers to interpret their needs and arrange for appropriate service Serves as the primary point of contact for all automotive service and repair matters Write your own tickets Consult with mechanics about necessary repairs and possible alternatives to expensive work Sells additional needed services Sets and manages the expectations for service delivery for both the customers and mechanics Continuously updates customers on repair needs and completion times Verify that the final invoice reconciles with the work performed on the repair order Performs other duties as assigned QUALIFICATIONS 2 – 3 years of dealership Service Advisor experience, a must Proven track record of achieving exceptional Customer Satisfaction and Service Advisor experience Must have a valid driver's license and be in good standing Must exhibit personal and professional integrity Must have a desire for a long term career with a growing organization CDK experience; a plus! BENEFITS Competitive Pay Employee Purchase and Service Discounts Paid Vacation Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings Plan State of the Art Facility with a Professional Working Environment #J-18808-Ljbffr Greenway Automotive