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Front End Supervisor

$17.87 - $23.93 per hour
Full-time

Jetro / Restaurant Depot

Job Summary

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

Key Responsibilities

  • Support daily front-end operations to ensure efficient and accurate transaction processing
  • Assist with monitoring cash handling procedures and resolving minor discrepancies
  • Provide support and direction to front-end staff during daily operations
  • Ensure front-end areas are organized, clean, and operating efficiently
  • Assist in maintaining customer service standards and resolving customer issues
  • Support scheduling and workflow coordination for front-end staff
  • Help enforce company procedures and policies at the front-end
  • Communicate operational issues or concerns to management

Qualifications

  • Previous experience in retail, customer service, or front-end operations
  • Basic understanding of cash handling processes
  • Strong communication and organizational skills
  • Ability to work in a fast-paced, team-oriented environment
  • Problem-solving skills and attention to detail

Preferred Qualifications

  • Experience in a supervisory or lead role
  • Familiarity with front-end operations and processes
  • Experience in high-volume retail environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

  • Medical, Dental, and Vision Insurance Coverage
  • 401(k) Retirement Plan with Employer Match
  • Paid Time Off (PTO) in accordance with company policy
  • Six (6) Paid Company Holidays
  • Tuition Reimbursement Program (subject to eligibility and plan guidelines)
  • Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
  • Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
  • All benefits are subject to eligibility requirements and plan terms

Vacancy posted 1 day ago
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