Bookstore Manager

Job Description

Job Description

Store Team Lead Coach – Marion Goodwill Industries

Competitive Pay | Leadership Opportunity | Mission-Driven Impact

About Us

At Marion Goodwill Industries, we believe in transforming lives through the power of work. Every store we operate supports job training, education, and community programs. Our leaders play a vital role in ensuring strong operations, developing teams, and delivering outstanding service to donors and shoppers.

The Opportunity

We’re seeking an experienced and motivated Store Team Lead Coach to oversee all aspects of store operations. In this role, you’ll lead teams, drive performance, manage budgets, and ensure a safe, organized, and customer-focused environment while developing future leaders within the organization.

What You’ll Do

• Deliver outstanding customer service and model Goodwill’s values

• Hire, train, coach, and evaluate store team members

• Hire, train, coach, and evaluate store team members

• Manage store operations to meet budget, sales, and donor value goals

• Schedule and maintain labor and payroll within policy guidelines

• Ensure proper stewardship and processing of donations within 24 hours

• Maintain store image, safety, loss prevention, and security standards

• Stay current on retail trends, pricing, and competitive practices

• Lead operations using Goodwill’s Guiding Principles and performance metrics

Why You’ll Love It Here

• Leadership role with real impact on people and community

• Opportunity to develop and mentor future leaders

• Competitive pay and benefits

• Supportive, mission-driven culture

• Ongoing training and skill-building

• Comprehensive wellness and support services, life coaching, and education 

• Career growth within a respected nonprofit organization

What We’re Looking For

• 2+ years of leadership or supervisory experience (retail preferred)

• Associate degree in business or related field preferred

• Strong leadership, communication, and coaching skills

• Basic computer and reporting skills

• Ability to manage multiple priorities in a fast-paced retail environment

• Expected to work Mondays, Fridays, at least three Saturdays per month, and the first and last day of each month

• Must open the store at least 2 days/week and close at least 2 days/week

Apply Today!

If you’re a hands-on retail leader ready to coach, grow teams, and drive meaningful results, apply today on Indeed or visit Goodhappenshere.org!