Practice Manager

Description

South Carolina ENT (SCENT), an esteemed otolaryngology practice and an affiliate of SENTA Partners , is dedicated to serving the community of greater Columbia. The specialists at SCENT are committed to providing the most comprehensive care in ENT, allergy, and sleep medicine.

SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people Breathe better, Hear better, Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.

Position Summary

The Practice Manager is responsible for the day-to-date operations of the allergy clinic, ensuring that the clinic is served by capable, trained and self-motivated team members and doctors, who understand and believes in the company's purpose and mission, as demonstrated by their actions. Responsible for profit & loss and overall success of the practice in the local market.

Key Responsibilities

• Directs and supervises employees engaged in front and back office operations.
• Builds relationships of trust between the doctor(s), staff and the company and advocates for the needs of the doctor(s), staff and the company.
• In collaboration with the doctor, plans and prepares work schedules and assigns employees to specific duties.
• Hires, trains, and evaluates clinic employees in consultation with Human Resources and the doctors.
• Provides performance management, including employment separations in consultations with Human Resources and the doctor.
• Assists in developing and maintaining new policies, procedures and training programs for the center.
• Prepares and reviews operational reports and schedules to ensure accuracy and efficiency to provide the best possible quality patient care.
• Recommends cost saving methods to improve efficiency of clinic.
• Provides marketing support by conducting various events to present information and education on specialty services to customers and community.
• Supports the doctors to identify and resolve problems with service to customers.
• Participates in work of subordinates to facilitate productivity and customer service or overcome difficult aspects of work.
• Ensures compliance with applicable government laws, rules, regulations, and Company policies and procedures
• Performs other duties as assigned.

What We Offer

• Comprehensive Health Benefits (Medical, Dental, and Vision)
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Holidays & Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Retirement Contribution Program - 401(K) Match

Requirements

Qualifications

• Bachelor's degree strongly preferred
• Medical Assistant certification (CMA, RMA, or CCMA) or equivalent training preferred
• Minimum of 3 years working in the clinic setting
• Minimum of 2 years in a management/leadership capacity preferred