Window & Door Repair Technician

Window & Door Repair Technician

JELD-WEN is currently seeking a Window & Door Repair Technician to join our growing team. External Job Description Purpose of the Role As a Window and Door Field Service Technician at JELD-WEN, you will be a key member of the Site Service & Warranty team. You will be responsible for performing service work on various products, and accurately inspect JELD-WEN window and door products to find root cause of the service issue. You will report directly to the Field Services Manager. APPLICANT MUST RESIDE IN OR NEAR DENVER, CO. * Possible Overnight Travel (up to 50%) Principal Duties and Responsibilities • The ability to learn how to perform service work on various products and accurately inspect JELD-WEN window and door products to find the root cause of service issues. • Completing daily assigned warranty field service tasks while taking quality photos and reporting accurate and complete product and construction issues. • Maintain tools and service vehicles in proper and safe working order. • Operate company service vehicles in a safe and considerate manner. • Become familiar with all JELD-WEN products in your coverage region. • Follow JELD-WEN policies and procedures while operating safely, professionally, and efficiently. • Must have a valid driver's license and a clean driving record. • Weekly travel with some overnight stays and over-time is a requirement with this position, along with flexible working hours. Knowledge, Skills, Abilities • Previous experience in construction or a similar environment is preferred. • High School Diploma or HSED. • Safety First! – Must have a solid safety awareness propensity. • Field service technician experience, or experience in the construction trades is a plus. • Must have carpentry skills and use hand and power tools and measuring devices. • The ability to lift 70 lbs., climb, lift, pull, and safely perform tasks on a ladder, scaffolding, or other raised devices. • Knowledge of window and door installation and repair practices. • Strong customer service skills, excellent communication, and organizational skills. • Be dependable, self-motivator, the ability to problem-solve, and contribute to building a positive team environment. About JELD-WEN Holding, Inc. JELD-WEN Holding, Inc. is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com. JELD-WEN has been named by Forbes as one of 'America's Best Employers' and by Newsweek as one of the 'World's Most Trustworthy Companies'. What We Offer Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc. JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals' physical traits, beliefs, and/or other characteristics that are protected under applicable laws.