Part-Time Receptionist / Cashier

Part-Time Receptionist We are seeking a Receptionist/Office Assistant with excellent customer service skills and a winning attitude. The set schedule is Monday through Thursday 4-8pm and Saturday's 8:30-5:00pm (24 hours per week). This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel. What We Offer 401k with Match Growth Opportunities Paid Training Family Owned and Operated Long Term Job Security Employee Discounts Responsibilities Calculate the customer’s bill using the dealership’s computer system Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket Make change accurately and issue receipts to customers Answer phones and direct consumer to the proper department and follow up in a timely manner Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Operate telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office suite is a plus Available to work flexible hours on weeknights & weekends Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Clean driving record #J-18808-Ljbffr