Information Specialist (Full-Time)

Library Clerk

Performs clerical and technical work using computer database systems to provide efficient library services to staff and the public. Operates a variety of office machines including computers, copiers, televisions, entertainment consoles, and more. Loads and moves carts. Accesses all levels of shelving. Charges and discharges library materials. Maintains patron records. Receives fees and payments and processes materials for circulation.

The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.

Handles general data management and customer assistance duties by scanning patron cards and desired materials; keying in information into databases; collecting fees and fines as needed; aiding patrons in locating materials; instructing the public on using the card catalog; attending the game room for service and maintenance; and instructing the computer lab on printing.

Maintains library appearance and programs by applying security strips; stamping library name on materials; applying bar codes; placing furniture in new areas as needed; shelving books properly; shifting materials to optimize displays that aid customers; operating electronic equipment; providing refreshments using a popcorn machine; overseeing arts and crafts; and providing information to customers both in the library and in public.

Creates new programs and work environment improvement ideas by engaging in brainstorming and creative tasks; assisting in creating special event menus; locating materials for special activities; creating costumes for special events; and transporting supplies to event sites when off premises.

Additional duties as assigned.

Education and Experience: High School Diploma or GED supplemented by six months to one year of post-secondary study or training: e.g. vocational, business, technical school; and up to one year of experience. An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

Certifications/Licenses: Valid Driver's License with acceptable driving record according to City Criteria.

Job Knowledge: Basic familiarity with the work to know common principles and terminology and to understand and solve simple problems.

Reading: Intermediate: Ability to read papers, periodicals, journals, manuals, dictionaries, and thesauruses.

Writing: Basic: Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses.

Math: Basic: Ability to perform the four basic arithmetic operations (addition, subtraction, multiplication, division).

Communication Skills: Decisions regarding interpretation of existing policies may be made. Contacts may involve stressful, negative interactions requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.

Independence and Decision-Making: Normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed frequently.

Technical Skills: Work requires the use of standard technical skills appropriate to the work environment of the organization.

Fiscal Responsibilities: No budgetary/fiscal responsibility.

Supervisory Responsibilities: No responsibility for direction or supervision of others.

Physical Demands: Work is sedentary in nature, requiring occasional light physical exertion. Requires adequate vision, hearing and talking to use a computer, telephone and communicating effectively with others.

Non-Physical Demands: Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time. Regular and predictable attendance is expected. May frequently experience changes of tasks, performing multiple tasks simultaneously, and working closely with others as part of a team. May occasionally experience time pressure, emergency situations, irregular work schedule/overtime, tedious or exacting work, noisy/distracting environment, and patrons behaving inappropriately requiring police assistance.

Machines, Tools, Equipment, Software and Hardware: Typically requires use of standard office equipment, including computer and related hardware and software; popcorn machine, television and DVD player; and any other equipment as appropriate or required.

Work Environment: The work is typically performed in a public library, where there is rare exposure to communicable diseases and physical danger or abuse. The employee is expected to use appropriate protective equipment for the assigned task; and any other equipment as apparent or assigned.

Benefits

Accident Insurance: The City provides optional off the job accident insurance through Allstate. This insurance provides reimbursement for treatments associated with a wide array of accidents and injuries, and is available for immediate family members. Premiums are paid entirely by the employee through payroll deduction.

Annual Leave: Employees accrue annual leave hours based on the length of time they work for the City and their duty cycle. Hours are accrued on a semi monthly pay cycle. Employees are not eligible to use annual leave hours during their first six months of employment.

Critical Illness: The City provides optional critical illness insurance through Allstate. This insurance provides a lump sum benefit payment if an employee is diagnosed with a covered illness. Examples include heart attack, stroke, coronary atery by-pass surgery, and so on. Premiums are based on age and tobacco use. Premiums are paid entirely by the employee through payroll deduction.

Cancer Benefit: The City provides optional cancer insurance through Allstate. This insurance provides a benefit payment if an employee is diagnosed with cancer and provides a benefit during cancer treatments. Premiums are paid entirely by the employee through payroll deduction.

Deferred Compensation: The City of Danville offers a 457 plan to employees, which provides an opportunity to set aside a portion of your salary for retirement. Income taxes are not paid on the money your defer until you retire and start using it or leave the City. Enrollment in this plan is optional.

Dental Insurance: Employees have the opportunity to enroll in dental insurance through Delta Dental. There is an option of a Low PPO plan or a High PPO plan, and coverage is available for immediate family members. Employees pay the entire premium for this insurance through payroll deduction.

Direct Deposit: Employees have the option of having their paycheck directly deposited into your financial checking and/or savings account each pay period. Employees may select up to three accounts at the same or different financial institutions for direct deposit.

Disability Insurance: Employees are given the option of selecting Short-term and/or Long-term disability insurance programs through The Standard for protection in the event that they become disabled through a non-work related injury. Premiums are paid entirely by the employee through payroll deduction.

Employee Assistance Program (EAP): Employees and their dependent family members are eligible to use the City of Danville's Employee Assistance Program (EAP) with Sentara Health. The EAP offers free and confidential counseling services to help employees and their dependants deal with serious problems in their lives such as family or marital disputes, problems with alcohol and/or drug abuse, emotional illness, financial or legal worries, or difficulties with stress on the job. In addition to counseling services, the EAP also provides free legal, financial, and Identity Theft guidance.

Employee Health and Wellness Center: Employees and eligible dependents have access to the CareTeam Health and Wellness Center, which offers high-quality convenient medical care for an extremely low cost- sometimes it is free! City employees have dedicated nurse practitioners that provides primary care, lab services, chronic disease management, health and wellness coaching, and a variety of other things.

Flexible Spending Account: Employees have the option of participating in the flexible spending account (FSA). The FSA allows employees to select a set amount of money to be withheld from their paychecks each pay period for a year to cover certain medical and child care expenses. This money is deducted before taxes are calculated. Money put into the FSA is accessible to the employee through a debit card or through reimbursement.

Health Insurance: The City of Danville is self-insured and offers medical and prescription drug coverage through Gateway Health. This coverage is offered to employees and their dependents. The City pays a portion of the health insurance premiums and the employee pays a portion. Employees have the choice between a traditional PPO plan and two high deductible plans (HDHP). HDHP have an option to enroll in a Health Savings Account (HSA).

Holidays: The City of Danville offers the following paid holidays: New Year's Day, Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, 1/2 day Day before Thanksgiving, Thanksgiving Day, Day after Thanksgiving, Christmas Eve Day, Christmas Day, Easter Monday, George Washington Day, Columbus Day, Veteran's Day, and Your Birthday

Retirement System: After five years of employment with the City of Danville, employees are vested in the City's Employees' Retirement System (ERS). ERS is a defined benefit retirement plan with the purpose of providing retirement, disability, and death-in-service benefits. Contributions by employee are mandatory.

Sick Leave: Sick leave is a privilege granted to all full-time employees. Sick leave is accrued on a semi monthly basis.

Term Life Insurance: The City of Danville