Patient Care Coordinator
Complete Staffing Solutions
Job Description
Job Description
Schedule:
Monday 8:30AM - 5:00PM
Tuesday 7:00AM - 3:30PM
Wednesday 9:30AM - 6:00PM
Thursday 8:00AM - 4:30PM
Friday 8:30AM - 5:00PM
Responsibilities:
- Triage and manage calls from patients/pharmacies/insurance companies and other facilities
- Schedule patient appointments
- Complete online insurance verification
- Follow up with patients regarding missed appointments
- Ensure patients have completed prescribed testing (imaging, labs, etc.) and have follow-up appointments schedule with their physicians
- Ensure all documents are properly completed by their physicians
- Prepare forms as requested by patients such as disability, MVA, etc.
- Handle all attorney requests for their legal documents
- Manage authorizations for motor vehicle and workers comp patients
- Monitor webchat via Snap Engage daily and respond to appropriate parties
- Manage calls from hospitals and physician offices and route calls to appropriate parties
- Handle and coordinate the doctors’ daily schedules, including their calendars
- Create electronic medical notes including general notes and telephone encounters as necessary
- Inform patients about the practice CDC guidelines and requirements
- Interact with other departments within the organization
- Work as a liaison between patients and providers
- Perform other duties as requested by management
Vacancy posted 2 days ago
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