Client Experience Coordinator Medical Aesthetics

divh2Client Experience Coordinator/h2pEminence Medical Aesthetics is a high-end, results-driven medical spa known for advanced treatments, natural-looking outcomes, and an elevated client experience. We are seeking a polished, personable Client Experience Coordinator to serve as the face of our practice and help ensure every client interaction reflects our luxury brand standards./ph3Position Overview/h3pThis role is the first and last touchpoint in the client journey. You will manage front desk operations, coordinate scheduling, support treatment and skincare sales, and help maintain seamless daily clinic flow./ppThe ideal candidate is organized, warm, detail-driven, and comfortable balancing client hospitality with administrative precision./ph3Key Responsibilities/h3pClient Experience/pulliGreet, check-in, and check-out clients with professionalism and warmth/liliCreate a welcoming, high-end environment at all times/liliSupport retail skincare and treatment recommendations at checkout/li/ulpScheduling Communication/pulliSupport high-volume phone calls, texts, and appointment bookings/liliConfirm appointments and manage schedule optimization/liliCommunicate clearly with clients regarding services, timing, and preparation/li/ulpAdministrative Clinical Support/pulliMaintain accurate client records in EMR system/liliCapture before-and-after photos for medical records and marketing use/liliAssist with reporting, confirmations, and follow-ups/liliMonitor and track inventory/liliMaintain a clean, organized, and polished reception and retail space/liliSupport team workflow to ensure smooth daily operations/li/ulh3Qualifications/h3ulli2+ years front desk, administrative, or client coordination experience preferred/liliMedical spa, dermatology, hospitality or aesthetics experience strongly preferred/liliExcellent verbal and written communication skills/liliStrong multitasking and scheduling ability/liliComfortable discussing skincare and services with clients/liliProfessional, polished, and client-focused demeanor/liliPassion for beauty, skincare, and luxury client service/li/ulh3Compensation Benefits/h3ulli$20 $25/hour + commission opportunities/liliComplimentary aesthetic treatments/liliGrowth opportunities within a fast-growing medical aesthetics practice/liliSupportive, collaborative team environment/li/ulpHow to Apply/ppSubmit your resume and a brief cover letter explaining why you would be a great fit for Eminence Medical Aesthetics./p/div