Salesforce Production Support Engineer - Woodland Hills, CA
HCL Global Systems Inc
"Provide day-to-day production support for Salesforce Sales Cloud, Service Cloud, and custom applications. Analyze, troubleshoot, and resolve incidents, defects, and user-reported issues within established SLAs. Perform root cause analysis (RCA) and implement preventive measures to minimize recurring issues. Monitor application health, integrations, batch jobs, and data quality. Manage user access, profiles, roles, permission sets, and security configurations. Support deployments, hotfixes, and release activities across environments. Work closely with business users, developers, and cross-functional teams to resolve production challenges. Create and maintain support documentation, knowledge articles, and operational runbooks. Participate in on-call support and major incident management activities." Skills Required: Seeking an experienced Salesforce Production Support Engineer to provide L2/L3 support for Salesforce applications, ensuring platform stability, issue resolution, and continuous improvement of business-critical processes. The role requires strong expertise in Salesforce administration, troubleshooting, incident management, and stakeholder communication. "Strong experience with Salesforce Administration and Production Support. Knowledge of Apex, Triggers, SOQL, Lightning Web Components (LWC), and Aura Components. Hands-on experience with Salesforce Service Cloud and Sales Cloud. Experience supporting integrations using REST/SOAP APIs, Middleware, or ETL tools. Proficiency in troubleshooting workflows, flows, validation rules, and automation processes. Familiarity with Salesforce reports, dashboards, and data management tools. Experience with deployment tools such as Copado, Gearset, Change Sets, or Salesforce DX. Knowledge of ITIL processes including Incident, Problem, Change, and Release Management."
DESIRABLE_SKILLS
Salesforce Platform App Builder or Platform Developer Certification. Experience working in Agile/Scrum environments. Exposure to ServiceNow, Jira, and monitoring tools." Experience Required : 8 Role Descriptions: Salesforce production support and development Essential Skills: Salesforce production support and development Desirable Skills: #J-18808-Ljbffr HCL Global Systems Inc$70.3k - $80.5k
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...multiple companies, we create best-in-class products that help make the world healthier and... ...Social Media Intern Location: Hybrid (Woodland Hills, CA) Program Dates: Start Date: January 11... ...first processes. Content Creation: Support the social media team with content creation...WoodlandHourly payInternshipSummer internshipWork at officeLocal areaWorldwideNight shift$18 - $20 per hour
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Veterinary Medical Center of Woodland Hills in Woodland Hills, CA is hiring a Registered Veterinary Technician. The role requires an active CA RVT license and 3+ years of clinical veterinary experience. You will perform exams, venipuncture, IV catheter placement, dental...WoodlandHourly payRelocation package- ...Doctor of Medicine | Radiology - General/Other Location: Woodland, CA Employer: Weatherby Healthcare Pay: Competitive weekly pay (inquire for details) Shift Information: Days - 5 days Start Date: ASAP About the Position If this telehealth...WoodlandWeekly payFull timeLocumImmediate startShift work
Weatherby Healthcare
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Woodland, CA1 day ago$2,590 per week
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CompHealth
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Woodland, CA1 day ago$22 - $23 per hour
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Woodland, CA1 day ago $2,464 per week
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