Team Lead, Case Management - Integrated Care - MyCare Institutional - Toledo Area

Job Summary:The role of the Team Lead, Case Management Michigan is to provide support, direction, and assistance to Case Management staffEssential Functions:Give effective and timely feedback to staff regarding performance outcomes and progress toward goalsMonitor work allocation to maximize output and effectiveness of staffProvide daily oversight of scheduling and attendance of personnelMonitor performance of staff members through ongoing audit processProvide ongoing training, mentoring, coaching and disciplinary action as neededConduct regularly scheduled one-on-one meetings with personnelCoordinate team-specific orientation and trainingManage assignments to CM and appropriately triage them to facilitate CM processServe as liaison for issues related to CM/Outreach servicesNetwork with other departments to gather and/or share informationMust feel comfortable with public speaking and ongoing training of Care Management staffAssist with development of Case Management/Outreach processes that facilitate cost-effective service utilization and appropriate levels of care Regular oversight of community-based contacts and visits schedule to ensure effective administration of the programPerform any other job-related instructions, as requestedEducation and Experience:Associate’s Degree in healthcare or equivalent years of relevant work experience is requiredBachelor of Science/Arts Degree is preferredMinimum of three (3) years of clinical experience is requiredThree (3) years of long-term care experience is preferredWaiver experience is preferredManaged Care experience is preferredMedicare/Medicaid Experience is preferredOne (1) year of management experience is preferredCompetencies, Knowledge, and Skills:Basic computer skillsProficient in Microsoft OfficeCommunication skillsPrior supervisory skillsAbility to work independently and within a team environment.Attention to detail.Familiarity of the healthcare fieldCritical listening and thinking skills.Training/teaching skillsNegotiation skills/experienceProper grammar usageTime management skillsProper phone etiquetteCustomer service orientedDecision making/problem solving skills.Leadership skills and experienceLicensure and Certification:Current, unrestricted Registered Nurse (RN) license in state of practice or current, unrestricted Licensed Social Worker (LSW) in state of practice is required.Certification in Case Management (CCM) is preferred.Employment in this position is conditional pending successful clearance of a driver’s license record check. If the driver’s license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in the position will be terminated. To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 – March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verifiedCareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process.Working Conditions:General office environment; may be required to sit or stand for extended periods of timeAbility to travel as required by the needs of the businessFlexible hours, including possible evenings and/or weekend as needed to serve the needs of our member and may refer members to other CareSource resources.Compensation Range:$72,200.00 - $115,500.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.Compensation Type (hourly/salary):SalaryOrganization Level CompetenciesFostering a Collaborative Workplace CultureCultivate PartnershipsDevelop Self and OthersDrive ExecutionInfluence OthersPursue Personal ExcellenceUnderstand the BusinessThis job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-JM1Brand=CareSource #J-18808-Ljbffr