Manager - Hospital Operations - Jefferson Highway

We've made a lot of progress since opening the doors in 1942, but one thing has never changed – our commitment to serve, heal, lead, educate, innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job manages and oversees the daily operations of assigned department(s). It acts as a liaison for staff, physicians, directors and administration on a day‑to‑day basis; independently makes decisions that could seriously affect the division’s or organization’s financial objectives, performance objectives and strategic results; and monitors and maintains operational profitability in all assigned department(s). The role participates in activities that support high‑quality nursing care and ensures adherence to the highest standards of nursing care and practice. Education Required: High School diploma or equivalent. Preferred: Bachelor’s degree in healthcare, business administration or related field. Work Experience Required: High school diploma with 7 years of related healthcare experience including 2 years of supervision or management experience; OR Bachelor’s degree with 3 years of related healthcare experience including 2 years of supervision or management experience. Knowledge, Skills and Abilities (KSAs) Proficiency in using computers, software, and web‑based applications. Effective verbal and written communication skills and ability to present information clearly and professionally. Strong interpersonal skills. Excellent leadership skills and ability to be self‑directed. Good organizational and time‑management skills. Knowledge of current, applicable federal, state and local laws, accreditation standards or regulatory agency requirements and ability to ensure compliance with all such laws, regulations, and standards. Job Duties Ensures quality of care and patient satisfaction through oversight of policies, procedures, and improvement initiatives. Manages, develops, retains, and inspires an engaged workforce. Monitors and distributes monthly or ad hoc operating reports to all providers and reviews information monthly with departmental physician leadership and direct leader. Reviews scheduling telephone service and access data daily, readjusts staffing levels, and provides recommendations to leadership. Determines appropriate staffing levels, interviews, hires, onboards, conducts performance reviews, and works with Human Resources on the progressive discipline of employees within the departmental unit(s). Ensures operational profitability through effective budgeting and resource management. Manages the physical and technological infrastructure and supports organizational structures. Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. Performs other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or this description amended at any time. Physical and Environmental Demands Medium work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Work may be classified as Light Work when it requires walking or standing most of the time or reducing material handling. No exposure to blood, body fluid or tissue is required, nor is emergency care or first aid performed. Occupational risk for hazardous medications or waste exists in a healthcare setting, with potential for increased exposure depending on job duties. Equal Opportunity Employer The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Are you ready to make a difference? Apply Today! Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on‑site. Individuals who reside in and will work from the following areas are not eligible for a remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at View phone number on click.appcast.io (select option 1) or View email address on click.appcast.io. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. #J-18808-Ljbffr Ochsner Health