IT Support Team Lead - Incident & Service Excellence

Safran Electrical and Power

Safran Electrical & Power in Denton, Texas is seeking a skilled IT Service Lead to head the IT Support team, drive service delivery, and coordinate cross-functional incidents. This role emphasizes leadership, incident management, and a strong focus on customer service.

You will manage SLAs, monitor team performance, and contribute to continuous improvement while ensuring IS policies and security standards are followed. This position offers growth across Safran’s global IT landscape.

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Vacancy posted 22 hours ago

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