Quality Assurance Specialist

Job Description

Quality Engineer, Kernsville, NC

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The Quality Engineer supports the Coatings (TTC) division, ensuring compliance with

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quality certifications, managing audits, and driving continuous improvement in supplier and

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customer quality.

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Key Responsibilities

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• Lead and support quality certifications (ISO/IEC 17025, IATF16949, AS9100).

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• Manage document control: creation, revision, and maintenance of quality documentation,

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processes, and standards.

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• Coordinate and conduct internal audits; manage customer and supplier audits.

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• Serve as primary quality contact for assigned customers.

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• Respond to customer concerns, returns, and credit requests.

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• Lead/assist in root cause analysis (RCA) and develop corrective action strategies.

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• Create and distribute Quality Alerts.

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• Approve and maintain visual inspection standards, physical testing specifications, and

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customer-specific requirements.

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• Monitor quality reporting data, customer scorecards, and returns/allowances metrics.

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• Participate in Material Review Board (MRB) for material disposition.

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• Assist with FMEA, Control Plan maintenance, and MSA processes.

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• Collaborate with process engineers and managers to ensure compliance and continuous

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improvement.

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Education & Skills

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• Bachelor’s degree in engineering or related technical field.

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• 2+ years in manufacturing, quality engineering, or industrial environment.

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• Experience with Quality Management Systems (ISO/IEC 17025, IATF16949, AS9100).

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• Proficiency in Minitab or statistical analysis software.

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• Knowledge of Lean Six Sigma methodology (Green Belt/Black Belt preferred).

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• Strong skills in auditing, supplier quality management, and corrective action planning.

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• Excellent communication, leadership, and problem-solving abilities.

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Knowledge, Skills, and Abilities

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• Ability to read and interpret safety rules, procedures, and work instructions in English.

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• Ability to complete basic reports and communicate effectively with supervisors and

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coworkers in English.

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• Ability to perform basic math, including measurements and simple algebra.

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• Ability to follow written, verbal, or diagrammed instructions and troubleshoot routine

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issues in English.

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• Strong focus on quality, productivity, and safe equipment operation.

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• Strong attention to quality, productivity, and safe equipment operation.

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Physical Requirements

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• Regular standing, walking, reaching, bending, and handling materials.

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• Ability to lift up to 50 lbs.

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• Required vision: close, distance, color, and depth perception.

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Work Environment

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• Exposure to moving mechanical parts and occasional electrical components.

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• Work near freight moving equipment.

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• Moderate to high noise; hearing protection required in designated areas.

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• Non climate controlled environment with seasonal temperature changes.