INSURANCE - Commercial and Personal CSR Needed

Commercial or Personal Lines Customer Service Representative (Bilingual – English/Spanish) Full‑time position. We are seeking experienced Commercial and Personal Lines Customer Service Representatives to join our growing team. The ideal candidate is detail‑oriented, highly organized, and customer‑focused, with strong communication skills in both English and Spanish. Responsibilities Provide daily service and support for commercial or personal lines accounts Assist with policy changes, endorsements, renewals, and certificates of insurance Communicate professionally with clients, carriers, and internal team members Maintain accurate and timely documentation in agency management systems - EPIC Manage multiple priorities while meeting deadlines Deliver excellent customer service with attention to detail Qualifications 220 or 440 License (required) Minimum 2 years of experience in commercial or personal lines insurance customer service Strong written and verbal communication skills Bilingual in English and Spanish (required) Excellent time management and organizational skills Ability to work independently and as part of a team Proficiency with standard office and insurance‑related software Supportive and professional work environment. #J-18808-Ljbffr Uloop Inc.