Receptionist - Aurora, Colorado

JARS Cannabis / Aurora, ColoradoLearn more about us at to elevate your career path to a new all-time high?JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.Does this spark your interest? If so, we'd love to hear from you!About the RoleWe are looking for someone who is friendly, tech-savvy, organized, great at multi-tasking, and thrives in a busy, fast-paced environment. As a Receptionist, you will be the first point of contact for our customers - the ability to make a customer's experience amazing from the moment they walk through the door is everything in this role. The Receptionist is responsible for checking in new and existing customers per Colorado state and MED (Marijuana Enforcement Division) requirements, creating customer profiles, and generally assisting where needed.Colorado MED Badge RequirementWorking at a licensed cannabis dispensary in Colorado requires all employees to hold a valid Colorado Marijuana Enforcement Division (MED) Employee License, commonly referred to as a "MED Badge." This is a mandatory state requirement and is non-negotiable for employment.All candidates must obtain a Colorado MED Employee License prior to their first day of work, or provide proof of a Conditional Employee License (which allows work while a full background check is being processed)The MED Badge requires a fingerprint-based background check conducted through the Colorado Marijuana Enforcement DivisionThe MED Employee License application fee is $100.00 and is the responsibility of the applicantMED Badges are valid for two (2) years and must be renewed before expirationApplicants must be at least 21 years of age and must not have been convicted of a felony within the three (3) years immediately preceding their applicationApplicants must not be subject to a current sentence for a felony conviction, including probation, parole, or deferred judgmentApplicants who are law enforcement officers, prosecuting officers, or employees of the Colorado Marijuana Enforcement Division or a local licensing authority are not eligibleFor more information or to begin your MED Badge application, visit: med.colorado.gov/employee-license-applicationJob Duties Verifying customers' legal age requirements, registering new customers in the POS system, and scanning in returning customers in compliance with Colorado MED regulationsChecking customer purchasing allotments through the POS system upon check-in per Colorado state requirementsPromoting the JARS brand and getting customers excited about shopping at our locationWelcoming guests and customers into the store with a positive, upbeat, and friendly demeanorUsing proper greetings and salutations with all customers at all timesAssisting with curbside and online orders when neededAnswering calls with professional and proper phone etiquetteProviding customers with information regarding products, store hours and location, daily specials, website address, and moreEmphasizing the JARS Loyalty Program, campaigns, events, daily texts, and other promotionsShowing up to each scheduled shift on time and presentably dressedCommunicating with team members for order completion updatesCreating personable and memorable experiences for all store patronsAlways maintaining Colorado state and MED compliance in all customer-facing interactionsPerforming opening, mid-day, and closing tasks, as well as general upkeep of the reception areaSupporting store management in an administrative capacity as requiredAdhering at all times to all applicable Colorado laws, regulations, policies, compliance requirements, and protocolsMonitoring customer queues at all timesKeeping all online and in-store menus current with daily offeringsRequirementsMust be 21 years of age or olderHigh school diploma or General Education Diploma (GED) requiredMust obtain and maintain a valid Colorado MED Employee License (MED Badge) prior to the start date - see MED Badge section above for detailsMust successfully pass the MED's fingerprint-based background checkMinimum 1 year of customer service experience in a retail, sales, and/or hospitality environment1 year of previous administrative and/or Front Desk Receptionist experienceMust have strong attention to detail, organization, multi-tasking, and follow-up skillsExcellent customer service and communication skillsMust be able to work cooperatively as a team memberExceptional hospitality skills required - role involves constant contact with customers and staffWork Atmosphere/Physical DemandsRequires prolonged standing and some bending, stooping, and stretchingAbility to operate a computer, POS system, and other office equipmentWork will generally be performed in a fast-paced retail cannabis dispensaryInvolves constant contact with customers and staff throughout each shiftWill require working varied hours/day, including nights, weekends, holidays, and/or events on occasionWhy JARS Cannabis?At JARS Cannabis, we pride ourselves on being more than just a retailer - we are a community. Our values of Impact, Daring, Nimble, Playful, and Gritty are at the heart of everything we do.Impact: We focus on creating meaningful, positive change through our work - improving experiences, driving progress, and adding real value for our people, customers, and communities.Daring: We are not afraid to take risks and push boundaries. We constantly explore new ideas and innovative approaches to stay ahead in the industry.Nimble: The cannabis industry is fast-paced and ever-changing, and so are we. Our team is agile and adaptable, always ready to pivot and seize new opportunities.Playful: We believe that work should be fun! Our playful spirit is reflected in our vibrant store environments and our approach to customer service.Gritty: Success requires determination and resilience. We are a team of hard workers who are not afraid to roll up our sleeves and get the job done.Compensation and BenefitsPay is determined based on experience, qualifications, and location. JARS Cannabis will not seek prior salary history and will not use salary history to determine compensation, in compliance with Colorado law.Additional Compensation: Employees are eligible for monthly performance-based bonus incentives. Specific eligibility criteria and amounts are communicated during the onboarding process.Employee Benefits include:Free Employee Assistance ProgramHealth, Dental & Vision Insurance (full-time employees only)401(k) PlanPaid Time OffEmployee DiscountMonthly Bonus IncentivesInternal Growth OpportunitiesVoluntary Life Insurance & Supplemental Medical InsuranceHoliday Pay (select holidays only)Bereavement Time PayParental LeaveHow and When to Apply Due to the MED Badge requirement, please ensure you are eligible before applying. JARS Cannabis is happy to assist new hires in navigating the MED Badge application process.Job Types: Full-time, Part-timeSchedule: 8-hour and 10-hour shifts available. Monday-Friday, weekend availability, holidays, and events as required.JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law, including applicable Colorado state law. All employment decisions are made on the basis of qualifications, merit, and business need.